Head of HR (Remote)

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values ​​of our Houses, through a process of permanent creativity.Role OverviewHR business partner overseeing 200+ Luxury Retail employees within our Boutiques and leaders across our Southeast Region. Setting the HR vision for the region population and managing all day-to-day HR activities. This role is both strategic and hands on and provides full cycle HR support and thought partnership. This role is instrumental in helping to define and implement our HR Commercial strategy to ensure we continue to build strong, highly engaged teams who are well poised for continued growth. With a deep understanding and passion for Luxury retail business and developing people, be a thought leader in translating business goals to HR strategy to continue to evolve the boutique and employee experience through people first focus.ResponsibilitiesGeneralist:Key focus in providing coaching, guidance and recommendations to region client team in alignment with our people and business growth strategies.Be a thought leader on our people and organization topics to create HR plans in support of our transformation and growth agenda and people development goals within the California region.With strong collaboration amongst full Commercial HR team, provide ongoing region insights to help inform our holistic HR Commercial priorities roadmap and people planning. Effective partnerships with leaders and employees to develop thoughtful people strategies focusing on talent acquisition, talent management and development, career and succession planning, training/ upskilling plans, engagement, recognition and fostering an inclusive culture Other key responsibilities include full HR day to day support, performance and employee relations management, interviewing prospective candidates and hiring for potential, active leader in sharing insights to increase organizational efficiency and effectiveness, and managing key HR processes such as annual compensation process, Talent and Org reviews.In partnership with Learning and Development, create and execute upon comprehensive people plans quarterly including learning and development priority roadmap based on current and future needs identified for East regionA key focus of work in 2024 and beyond will be on continued retail transformation and working closely with teams on all aspects of our HR planning, including org dynamics, change management, roles/ responsibilities, ways of working, coaching on new skills and competencies, integrating new roles, onboarding leaders, coaching upon key skills in performance management, adapting org structure, content and facilitation for workshops and training, etc.Recruitment:Facilitate Cartier’s regional recruitment strategy, ensuring the talent acquisition process reflects Cartier’s values and guiding principles.Collaborate with Talent acquisition and Regional leaders to implement strategic recruitment practices in the region, priorities set and talent profiles aligned to business needs and growthPartner with Hiring Managers in attracting, recruiting, and hiring candidates whose talent, competencies and experience supports the business needs and the evolution of the skills / competencies required in the transformation.Develop and promote a strong employer brand value proposition in the region.Build an internal talent pipeline.Coach Hiring Managers on all aspects of Cartier’s recruitment, interviewing and onboarding processes.Performance Management:Direct performance management strategy in accordance with Richemont North America Human Resources guidelines and timelines.Identifying and resolving issues to foster individual and team growthProactively manage performance issues to mitigate risk to the business and ensuring that employees are given consistent feedback on their performanceProactively manage employee relations to ensure optimal performance and work environmentStrategize and implement programs that are designed to build employee engagement and reduce turnover in the region. Following our Employee Survey from this year will be important to follow up on the actions of each region. Partner with Legal to conduct investigations; resolve all employee disagreements, terminations, and litigation cases in full compliance with federal and state guidelines and Richemont governance. Rewards:Direct the compensation planning and performance/ salary review process for the California Region employees and in partnership with the Commercial HR team in holistic reviewDevelop and implement appropriate compensation and bonus strategies and recommendations based on business objectives, financial achievements in the region and individual performance. Career & Succession Planning:Direct the career management and succession planning processes for the California Region population and work with HR Leadership and HR Counterparts on the total succession planning.partner closely with Cartier HR leadership to plan appropriate next steps including tangible action plansDevelop regional talent strategy based on talent analysis data; incorporate results as part of the Cartier HR Strategic Plan.Headcount Management:Key focus in effective headcount management for region in partnership with Finance DIMENSION:40% travel requiredBoutique locations: Miami Design District, Aventura, Palm Beach, Boca Raton, Atlanta, Houston, Dallas, Austin QualificationsA minimum of 10-13 years of experience in Human Resources management, with skills in talent management, employee relations, recruiting, and performance management, as well as compensation & benefit administration.Ability to effectively lead, manage and inspire a team remotely.College degree in a related area, MBA or Master’s Degree preferred.Experience in luxury retail industry a plus. Strong ability to drive progressive change management and process improvementDemonstrated ability to prioritize workload and manage multiple projects/ timelines while being agile and flexible to pivot according to changing needsStrong interpersonal and consulting skills in dealing with employees at all levels of the organization, including leadership, influencing and relationship-building across functions.Experience coaching mid and senior-level leaders to improve leadership performance.Change Management / Transformation experience is a plus.Strong collaboration with client teams as well as HR team in sharing broadly business imperatives and making suggestions for improved ways of workingExcellent judgement and impeccable follow throughDrive-for-results orientation with the ability to translate complex, strategic topics into specific, understandable goals, action plans and deliverables.Excellent interpersonal and consulting skills, including leadership, influencing and relationship-building across functions in a fast-paced matrix environment.Utilize reporting to interpret and analyst data to make recommendations and help inform our planning and decisionsAbility to prioritize and set realistic goals/milestonesStrong adaptability mindset and comfortable navigating through change effectivelyProactive solution-focused approach to problem solvingForward thinking, open minded and creative as related to our planning and approachesWe OfferWe care about your health and wellbeing and offer a comprehensive benefits program to support you and your loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are available to support your financial needs, along with access to the employee assistance program for you and your household members. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of wellness and work-life-balance, our package includes a wellness reimbursement benefit and paid time off. We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change.Richemont #WeCraftTheFutureSummaryLocation: MIAMIType: Full time