Head of Employee Relations & HR Compliance

The HR Manager leads day-to-day HR operations at SPC Mechanical and is the primary escalation point for employee relations, compliance, leave and workplace investigations across field and office teams. Reporting to the CFO, the HR Manager leads the HR Generalists and HR Assistant, and partners with the Director of Talent Acquisition & Growth and the Talent Development Partner to deliver a consistent employee experience from hire through separation.

This role is built for a leader who can scale HR processes, systems, and the HR operations team through that growth.

Employee Relations & Risk

Serve as the primary escalation point for employee relations issues; coach managers and supervisors on fair, consistent, and legally sound handling of performance and conduct issues.

Lead workplace investigations from intake through documented findings and recommendations; escalate high-risk matters to the CFO and outside counsel as appropriate.

Analyze exit interview and turnover data to identify trends and recommend corrective action with Talent Acquisition.

Own day-to-day compliance with federal, state, and local employment laws across all SPC locations, including FLSA, FMLA, ADA, I-9, EEO, and required postings.

EEO-1, ACA, state new hire reporting) in coordination with Finance.

Monitor legislative changes and advise the CFO on impacts and required policy updates.

Oversee FMLA, short- and long-term disability, workers’ compensation, return-to-work, and accommodation processes.

Oversee benefits administration, including 401(k) and ESOP support; prepare utilization data and plan analysis for the CFO’s annual renewal decisions.

Resolve benefits and leave issues escalated by the HR Generalists.

Policies, Programs & Performance

Own and maintain the employee handbook and HR policies as SPC grows into new locations.

Administer the annual performance evaluation cycle and support managers in setting expectations and documenting performance.

Partner with the Director of Talent Acquisition & Growth, who owns compensation and pay equity, to ensure HR actions follow approved salary bands.

Partner with the Talent Development Partner to align training and career pathways with performance and retention goals.

HR Operations & Systems

Own the HR systems (BambooHR, Spectrum HR data, and Lumber) as system administrator; ensure data accuracy, integrity, and appropriate access.

Maintain a single, documented onboarding and offboarding workflow from accepted offer through the 90-day mark.

Produce regular HR metrics for leadership: headcount, turnover, ER case volume, leave, and compliance status.

Lead, coach, and develop the HR Generalists and HR Assistant; set priorities, assign work, cross-train, and manage performance.

Define clear role boundaries between HR operations, Talent Acquisition, and Talent Development so work is not duplicated or dropped.

Recommend additional HR headcount ahead of growth when volume requires it.

Strategic Partnership

Partner with the CFO on HR strategy, workforce planning, and budget.

Act as a trusted advisor to operations leaders, project managers, and field supervisors.

Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent education and experience.

7+ years of progressive HR generalist experience, including 3+ years managing HR staff.

Experience in construction, trades, manufacturing, or another field-based hourly workforce strongly preferred.

Demonstrated experience leading workplace investigations and resolving complex employee relations matters.

Experience building or scaling HR processes in a growing organization.

Proficiency with HRIS and payroll systems; Sound judgment, discretion, and credibility delivering difficult messages to field and office employees.

Bilingual (English/Spanish) strongly preferred.

Office-based with regular visits to job sites and regional offices.

Occasional after-hours availability for urgent employee relations or jobsite incidents.

Must be able to navigate active construction sites while following all PPE and safety requirements.

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