Head of Products - Remote

Product Manager

Location: Charlotte, NC 28262 / 100% Remote Duration: 6 to 12 Months

The Product Manager role is responsible for understanding the business requirements for the R program and developing appropriate test plans to ensure the successful delivery for Onboarding Automation.

Key Responsibilities and Duties

Develop and support planning, design, and execution of test plans, test scripts, and provide walkthrough to business partners for R onboarding and changes for all model types, representing all user profiles.

Work closely with various partners to perform and validate test cases based on quality requirements

Ensure the delivered product meets the minimum quality standards, is fully functional and user-friendly.

Execute test plans end-to-end to verify user experience, integration with all business processes, demonstrate successful configuration of downstream systems, execution of participant transactions, delivery of related collateral, etc. and all requirements are met.

Coordinate with R and RKT partners to ensure appropriate representation in test plan creation documenting requirements and clarify queries.

Create systems to track testing progress, issues, ensure resolution, and report to management on progress.

Acts as R subject matter expert on features and services required for delivery to end users.

Develop and execute test plans to ensure that all requirements are met

Clearly document and defects and provide initial prioritization with input from business partners

Ensure business expectations are met during the testing process

Ensure ongoing compliance with quality and industry regulatory requirements

Develop readiness plans and applicable readiness documentation, including process maps, job aids and SOP's

Educational Requirements

University (Degree) Preferred

Work Experience

• 3 years' QA experience, auditing & testing
• Institutional/Corporate Retirement Services experience especially in B2B required.
• Scaled Agile preferred; Agile experience required
• JIRA and Confluence experience required

Other Skills and Experience

Strong technical, analytical, and business skills

Ability to communicate succinctly verbally and in writing

Use of AI recommended

Proven ability to deliver results in a growing and changing environment

Proficient in Microsoft Products MS Excel, MS VISIO, MS Power Point, MS Word

Strong analytical and problem-solving skills

Meticulous attention to detail

Strong attention to detail, analytical skills and problem-solving abilities with demonstrated strong initiative

eTeam