Part Time Caseworker

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.
A Social Worker - Ambulatory II is an integral member of the healthcare team, providing comprehensive support and services to patients and their families. They play a vital role in promoting mental, emotional, and social well-being. The Clinical Social Worker is responsible for a range of duties, including conducting assessments, developing patient-centered care plans, facilitating resources, monitoring progress and evaluation, advocating for patients, actively listening to their concerns, respecting individuality, and building trust.
This includes assessing their support systems, coping mechanisms, mental health conditions, and psychosocial factors.
Patient-Centered Care Plans: Collaborate with the healthcare team and the patient to develop individualized care plans that address their unique needs, goals, and preferences. These plans should integrate medical, psychological, and social aspects of care to ensure a holistic approach. Plans should facilitate optimal patient care transitions to avoid unnecessary hospitalizations or emergency department utilization.
Connect patients and their families with community resources, mental health services, support groups, and other relevant programs. This includes assisting with referrals for psychiatric evaluations, medication management, and coordinating care with other providers. Coordinates and delivers patient education, referrals, and transitions of care, including referrals for home health, hospice, DME, and long-term care.
Documentation and Billing for Services: Accurately document and bill for services rendered in compliance with insurance and regulatory requirements.
Provides brief interventions for mental, emotional, addictive, behavioral, or developmental disorders and conditions within the scope of practice for an LCSW.
Progress Monitoring & Evaluation: Continuously monitor and evaluate the progress of patients' care plans to assess their response to interventions, measure outcomes, and make necessary adjustments. Collaborate with the healthcare team to ensure appropriate follow-up and continuity of care. Updates care plan in collaboration with the interdisciplinary team in accordance with patient clinical course and continuing care needs.
Advocacy: Advocate for patients' needs within the healthcare system and the community. This involves ensuring access to appropriate treatment, facilitating communication between patients and their healthcare team, and addressing any barriers or concerns that may impact the patient's well-being.
Utilizes motivational interviewing techniques as an approach to behavior change with the aim of assisting patients with reaching their health goals.
Tailor interventions and support to align with their individual needs and preferences, taking into account their cultural, social, and spiritual backgrounds.
Building Trust: Foster open communication, collaboration, and a therapeutic alliance.
Actively participates in meetings, problem solving, goal setting, quality improvement and patient satisfaction initiatives.
Facilitates meetings with team members, provides training and education, develops standard work and oversees process implementation as appropriate.
Serves as a consultative resource for team members, providers, and colleagues.
Master's Degree in Social Work from a program accredited by the Council on Social Work Education.
Licensed as Licensed Clinical Social Worker (LCSW) in the state of North Carolina
Three (3) years of broad clinical experience in a healthcare setting for patients with complex medical conditions required.
Knowledge of mental health conditions, diagnostic criteria, and evidence-based treatment modalities
Legal Employer: NCHEALTH
Entity: UNC REX Healthcare
Organization Unit: Cancer Support Services Raleigh

Work Type: Part Time
Salary Range: $33.37 - $47.97 per hour (Hiring Range)
Pay offers are determined by experience and internal equity
Exempt From Overtime: Exempt: Yes
This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities.