Front Desk Secretary - Evening Shift

Fully-paid Medical, Dental, and Vision Insurance for eligible employees and dependents

• Flexible Spending Accounts for healthcare and dependent care
• Free 24/7 Employee Assistance Program

. Basic Life and AD&D insurance for employees only
19 Paid Holidays and 12 Vacation Days (annually), up to 22 Vacation Days (annually) based on years of service

• Opportunity for remote work (up to two days per week) with manager approval
• Possibility of Modified Summer Schedule
• Close proximity to the Metro rail system

Financial & Retirement Benefits
• CalPERS / CalSTRS Defined-Benefit Pension Plans
. District paid post-retirement medical, dental and vision for those employees who qualify and their eligible dependents
• Performs general office secretarial support and reception duties, usually following well-established policies, procedures, and methods. Assignments can be in instructional or administrative areas, where there usually is other, more senior level administrative support positions to provide guidance, partial leadership, and prioritize specific work assignments.
A high school diploma, or the equivalent, and three years of secretarial experience.
Three or more years of clerical/secretarial experience working at a college or university setting.

• Experience working in community college student services areas including Counseling, EOPS/CARE, CalWORKs, DSPS, Career Services, and Transfer Services.
• Proficiency in the use of technology and software applications commonly utilized in higher education environments, including Microsoft Office and student service platforms such as SARS, Banner, Formstack, and Smartsheet.
• Demonstrated ability to provide effective customer service, maintain confidentiality, manage multiple priorities, and communicate professionally with students, faculty, staff, and community members.
• Experience coordinating schedules, appointments, and meetings, as well as managing onboarding paperwork and administrative processes for new employees.
• Demonstrated sensitivity to, understanding of, and ability to work effectively with individuals from diverse academic, socioeconomic, cultural, ethnic, religious, disability, gender, gender identity, sexual orientation, and immigration backgrounds, while fostering an inclusive educational and workplace environment.

Enters data onto established data entry screens of business and academic transactions (e.g., Processes business and/or student transactions such as, but not limited to invoices, accounting documents, enrollment and registration forms. May receive and account for money paid by others for items such as, but not limited to, registration fees, instructional materials, and permits.

• Answers a central telephone for a work team and serves as receptionist to support personnel and serve the public. Greets walk-in visitors, determines their needs, then either routes them to the appropriate person or service or personally completes the request or transaction.
• Assembles, collates and prepares materials for distribution. Posts information and documents to records.
• Orders, receives, shelves and distributes supplies and materials.
• Delivers and picks up a variety of mail, forms, and materials from staff, students, or the other departments. Prepares documents and information packets from established formats such as those used by faculty, and routine communications for administrative purposes.
• Compiles information onto established formats and maintains a variety of records to support regularly recurring reports that are prepared for administration and external agencies. Extracts data from existing databases and converts to other formats.
• Requires basic knowledge of modern office practices, procedures and equipment including receptionist and telephone techniques and etiquette.
• Requires basic knowledge of data entry techniques.
• Requires a working knowledge in the use of common personal computer-based office productivity software.
• Requires sufficient knowledge of English language, grammar, spelling and punctuation to prepare correspondence and memoranda.
• Requires the ability to perform the duties of the position under general supervision.
• Requires the ability to learn, understand and apply district rules, policies, procedures, and terminology used in the department of assignment.
• Requires the ability to use a personal computer for data entry, word processing, and spreadsheets.
• Requires the ability to operate standard office machines.
• Requires the ability to work varying shifts.

Requires the ability to use near vision to write and to read printed materials and computer screens.

• Requires the ability to use hearing and speech for ordinary and telephonic conversation and to hear sound prompts from equipment.
• Requires ambulatory ability to sit, often for long periods of time, move about campus locations and to reach work materials.
• Requires the ability to use manual and finger dexterity to type/keyboard and/or operate mouse and/or otherwise operate a microcomputer and other equipment.

Full-Time

Some evenings and weekends may apply based on events and office needs.

Work Shift
Bargaining Unit
Citrus College Diversity Statement
It is the policy of Citrus College to not discriminate against and to encourage a diversity of applicants based on national origin, religion, age, sex or gender, race, color, medical condition, ancestry, sexual orientation, marital status, physical or mental disability, use of family and medical care leave, genetic information, military or veteran status, gender identity, gender expression, or because they are perceived to have one or more of the preceding characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics.
Applications are considered legal documents, and as such, all areas of the application must be completed, or your application packet will be considered incomplete and will not be moved forward. While it may be appropriate in some areas of your application to use "NA" (not applicable), do not use terms such as "see resume" or "see attached". When listing your work experience, please specify the beginning and end dates for each job you held and describe your experience.
Years of experience requirements are based on full-time employment (40 hours per week). Relevant part-time experience will be evaluated on a prorated basis and credited according to the average number of hours worked per week. For example, two years of experience working 20 hours per week is equivalent to one year of full-time experience.

Applicants are responsible for ensuring that all required documents, and those additional documents you choose to include, are attached BEFORE clicking the "Finished Attaching Documents" button and confirming. It is advisable to attach "Optional" documents first, and then "Required" documents once you are ready to click on the "Finished Attaching Documents" button and confirming.

Application and Supplemental Questionnaire must be complete. A resume will not substitute for a fully completed employment application and supplemental questionnaire. Incomplete applications will be rejected. When listing your work experience, please specify the beginning and end dates for each job you held and describe your experience.
Additional documents CANNOT be added to your electronic application packet once you click on "Finished Attaching Documents" and receive your confirmation number; so, please be sure you have all documents you will upload handy and in an electronic format. THE APPLICANT TRACKING SYSTEM WILL NOT ACCEPT DOCUMENTS LARGER THAN 2MB. IF YOUR DOCUMENTS DO NOT UPLOAD, PLEASE RESIZE/COMPRESS THE FILE. If you do not have all your documents handy at the time you are applying for the position, we advise you to click on "Finish Attaching Documents Later." Be sure, however, to finish attaching your documents BEFORE the close or first consideration date for the position. Please remember, you will NOT be able to attach additional documents after you have selected "Finished Attaching Documents" and have received a confirmation number, and you will not be able to apply for a position after the position has closed.
Candidates must upload copies of all transcripts (need not be official at the time of application) which prove sufficient for verifying minimum qualifications for this position.

• Foreign transcripts must be transcribed in English AND evaluated for U.A selection committee will review application packages of those candidates who have met the minimum qualifications for this position and will select a limited number of qualified candidates for an interview.
• Each candidate may be asked to complete a writing prompt just prior to the interview.
• Travel costs must be borne by the applicant.
• Final candidates for faculty, management, and supervisor/confidential positions may be interviewed by the Superintendent/President.