Claims Processor I (Insurance)

Are you looking to make an impactful difference in your work, yourself, and your community? We're proud to be in business for over 50 years, and its change agents like yourself that will help us continue to deliver our mission to create the best insurance experience possible.
We strive to make both our internal and external communities better everyday! The Claims Assistant provides administrative support to assigned Claims Examiners to facilitate the effective administration of claims and the timely payment of benefits in accordance with applicable state law.
Delivers basic to intermediate administrative support to Claims Examiners.
Contacts insured and other relevant parties to the claim to obtain necessary information to process the insurance claim.
Documents conversations or information on appropriate enterprise resource planning (ERP) system.
Organizes and works with assigned Claims Examiners to update claims information as well as access, search and retrieve data.
Imparts exceptional customer service to internal and external customers
Processes claims for indemnity payments and state mandated forms.
Processes appropriate claims related payments.
Assists Claims Examiner through claim resolution on related administrative projects.
Supports Claims Examiners in the preparation, processing and monitoring of payments
Communicates pertinent claim information to the client, legal counsel, service providers as well as internal claims staff.
Ensures documentation required to process claims is accurate and complete for auditing purposes.
High school diploma or general education degree (GED) required. Minimum of 1+ years’ claims insurance or closely related experience.

CERTIFICATES, LICENSES, REGISTRATIONS

Intermediate computer skills with Microsoft Office Suite with the ability to learn enterprise resources planning (ERP) software.
Basic understanding of office procedures.
Exceptional customer service, phone etiquette and time management skills.
Excellent data entry, strong attention to detail and ability to prioritize assignments.
Office environment – no specific or unusual physical or environmental demands and employees are regularly required to sit, walk, stand, talk, and hear.
This position operates in an office environment and requires the frequent use of a computer, telephone, copier, and other standard office equipment.
This range is exclusive of fringe benefits and potential bonuses. We offer a competitive benefits package, with generous medical, dental, and vision plans as well as 401K retirement plans and company match
Bonus potential for all positions
Paid holidays throughout the calendar year
ICW Group will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law.
Job Category: Claims
Job Type: Full time