Head of Product Management- REMOTE

Brother is a leading provider of home and office equipment, sewing and crafting products, and industrial solutions. With a legacy spanning over 115 years, our brand is renowned for producing award‑winning printers, sewing machines, P‑touch labelers, and more. Brother International Corporation (BIC) was established in 1954, marking over 70 years of operations in the United States. Our Americas headquarters is located in Bridgewater, New Jersey. BIC is a wholly owned subsidiary of Brother Industries Limited (BIL), which was founded in 1908 in Nagoya, Japan, and operates in more than 30 countries worldwide. Brother has consistently been recognized as a best place to work, reflecting our commitment to fostering a workplace culture aligned with our core values of being inclusive, collaborative, customer‑centric, and socially responsible. We value work‑life balance and flexibility, and as a result, we have introduced policies such as our hybrid office schedule, casual dress code, and flexible Fridays, which allow us to wrap up meetings for dedicated focus time or to start our weekends sooner, year‑round. Our commitment to employee growth and development is demonstrated through our offering of facilitated courses and certificate programs and our investment in resources that enable self‑paced learning.

The Manager, Product Management, manages the full product lifecycle for assigned product lines within the Brother Mobile Solutions (BMS) portfolio, with primary responsibility for desktop thermal printing solutions. This role is accountable for product lifecycle execution including product development support, roadmap maintenance, pricing analysis, product launch coordination, training support, and post‑launch performance optimization. As a cross‑functional business partner, this role works closely with Marketing, Engineering, Sales, Finance, Operations, and Brother International Corporation (Japan) Product Planning to execute defined product strategy, ensure alignment across teams, and deliver competitive, market‑relevant solutions. The Manager represents regional product requirements in global planning discussions and provides structured analysis to support roadmap decisions under the guidance of senior product leadership. This position demonstrates strong product management capability and sound business judgment while executing strategy within established portfolio direction. This position may require up to 30–40% travel.

Product Management

Manage the complete product lifecycle for assigned product lines, from concept support through end‑of‑life execution

Create and maintain Marketing Requirements Documents (MRDs), Product Specifications, and Product Requirements Documents (PRDs)

Support pricing analysis, competitive pricing evaluations, ROI/TCO tools, and end‑of‑life planning activities

Monitor product performance (revenue, profitability, attach, quality) and recommend data‑driven adjustments

Serve as a product line resource for Sales and cross‑functional partners, escalating complex or strategic matters to senior product leadership as appropriate

Partner closely with Sales, Engineering, Marketing, Finance, and Operations to ensure alignment across assigned product lines

Share structured insights from customers, field teams, and competitive intelligence to inform product improvements

Ensure Marketing receives accurate product data to support messaging and campaign execution

Model collaborative and accountable behaviors within the Product Management organization

Product Development

Support the development of business case analyses and product proposals aligned to defined strategic priorities

Conduct structured market research, competitive analysis, and trend evaluations within assigned product lines

Translate customer and market insights into documented product requirements and enhancement recommendations

Participate in international and cross‑regional planning calls, representing regional product requirements and providing supporting analysis

Support and coordinate product launch initiatives in partnership with cross‑functional teams

Provide product input to support web updates, content development, digital marketing activities, trade shows, and demand generation programs

Develop and deliver product training materials and launch resources in collaboration with Marketing and Sales

Support early adopter programs and structured feedback collection efforts

Document and track promotional activities in partnership with Marketing and Sales

Manage approved product enhancements, variants, and derivative offerings based on defined customer and market requirements

Support engagement in pre‑sales opportunities with product knowledge and participation in customer discussions as needed

Assist Sales and Engineering in managing and resolving escalated product issues within assigned product lines

Recommend solution ideas derived from customer feedback and application insights

Deliver product training sessions for internal teams and partners as required

Bachelor’s Degree (or equivalent experience) in Engineering, Business, Marketing or related field

Supporting or managing product lifecycle activities, including product development coordination, launch execution, and post‑launch optimization

Contributing to product strategy and roadmap development within defined portfolio direction

Working cross‑functionally with Engineering, Marketing, Sales, and Operations to support successful product introductions

Interfacing with customers, channel partners, sales teams, vendors, and other stakeholders to gather requirements and market insights

Developing financial analyses and supporting business case development for new product introductions or product enhancements

3+ years of experience in Thermal printing, labeling, Auto ID, or hardware‑based product experience (Preferred)

Software/Technical Skills

Knowledge of Microsoft Office (Outlook, Word, PowerPoint, Excel)

Advanced ability: performing market research, developing competitive analysis reports, developing product specifications, maintaining product roadmap and 5‑year plan, defining markets/applications, and supporting tradeshows

Ability to think creatively and analytically to translate market/customer requirements into solutions, products, derivatives, features, business cases, and cost/benefit analyses

Ability to define key market segments/customers to conduct validation activities

Ability to manage a budget

Ability to present at all levels of the organization and to customers

Subject to business needs, employees may work remotely up to two days per week. Assigned office days will be determined by your manager.

Base salary is determined by the education, experience, knowledge, skills, and abilities of the successful candidate, as well as factors such as internal equity, cost of labor in the hiring location, and alignment with market data.

This position is eligible for a 15 % bonus at 100 % of target, with the opportunity to achieve above 100 % dependent on company performance and in alignment with company bonus plans.

Bonus awards are discretionary and contingent upon individual performance as well as Brother achieving its corporate objectives, in accordance with the applicable bonus plan in effect.

We offer a comprehensive benefits package with diverse plan options to meet your family’s needs, including health, vision, and dental insurance—all effective from day one of employment. Under our 401(k) retirement savings plan, we match up to 100 % of the first 4 % of employee contributions, with employer matches vesting immediately. Our mission is to live our “at your side” promise to simplify and enrich the lives of our customers, employees, and communities. We aim to be where people and technology meet, providing products and solutions that enhance how people live, work, and create. These drivers help us shape a culture that empowers the business to succeed.

Brother’s corporate headquarters for the Americas is in Bridgewater, NJ, across from the Bridgewater Commons Mall. This location houses key corporate functions, including HR, legal, finance, IT, and supply chain. Our manufacturing and distribution facility in Bartlett, TN spans an impressive 1.5 million square feet—equivalent to 26 football fields—and is located on Brother Boulevard. In addition to the distribution center operations team, this facility hosts several other departments, including our customer service group. Brother also has employees based in other locations, such as Westminster, CO, where many of our marketing and product engineering team members from the mobile solutions division operate, as well as our distribution centers in Richmond, VA and Perris, CA. Additionally, our outside sales teams work remotely within their territories, staying geographically close to the accounts they support to ensure they are always “at your side” for our customers.

Brother International Corporation ("Brother") is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, disability, or any other characteristic protected by applicable local, state or federal laws. Brother is committed to providing reasonable accommodations to individuals with disabilities throughout the application or interview process.