Head of Business Operations - Remote
$18 - $23 per hourCrucial Point
CrucialPoint and Symby | Remote | Contractor | $18 to $23 USD/hour
CrucialPoint is a retention and lifecycle marketing agency based in Utah. We run email, SMS, and lifecycle programs for US-based DTC, CPG, and restaurant brands across Klaviyo, Braze, and Customer.io. Symby is our sister agency, a productized Klaviyo and Shopify service for growing DTC brands. We’re building a leaner, more systematized, AI-forward operation across both agencies, and we’re looking for someone to own the operations side.
ClickUp structure, templates, checklists, SOPs, cadences
4+ years running operations, project management, or delivery at a marketing or digital agency
Fluent written and spoken English
Available during US Mountain Time business hours
Remote, Mountain Time hours, independent contractor. $18 to $23 USD per hour depending on experience. Part-time to full-time, with flat-rate structure possible once established. 90-day trial period with clear milestones, then ongoing.
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