Tech Content Creator
Temporary
Fi
We’re a passionate team from Square, Google, TikTok, Peloton, Uber, and more working to transform the human-pet relationship. Develop cutting-edge technology to revolutionize what it means to be a pet parent. Bridging the communication gap between pets and humans. That's the future we're building at Fi.If you're someone who thrives in innovative, collaborative work environments and feels strongly about helping pets live longer, better lives, Fi could be the perfect fit. Fi is looking for a Content Specialist!
Fi's Customer Success org runs on knowledge, and we need someone to own it. You'll build and maintain the Knowledge Base that powers our internal agents and member-facing self-service, turning complex policies and processes into content that's clear, scannable, and actually useful. You'll work closely with Product, Engineering, Legal, and Ops to keep support content in lockstep with a product that's moving fast, and you'll be the person CX leans on when something needs to be documented right.
Vacancy posted 15 days ago
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