Head of Marketing Operations Remote

We free people and agents to ship what’s next.

For more than a decade, Vercel has shaped how the web is built. js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience.

Now, software is entering a new era, and the next generation of products will not just be used by people. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide . Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next.

About the Role: We're looking for a Marketing Operations Manager to join our Marketing Operations team within the broader Revenue Operations organization. This is a hands-on, technical generalist role for someone who loves owning the operational machinery behind a fast-moving GTM team—and who's excited to run it faster using modern AI-assisted tooling like v0, Claude Code, and the Vercel platform itself.

You’ll own and evolve the systems, data, and workflows that power our marketing motions: administering and integrating our martech stack, keeping our data clean and trustworthy, and building the campaigns and lifecycle automations that drive pipeline. You will report to the Senior Manager, Marketing Operations and can be located remote (US-based in the Pacific, Mountain, or Central time zone) or hybrid out of our San Francisco HQ or Austin office.

What You Will Do: Administer our core martech stack—including our marketing automation platform (Customer.io) and its integration with Salesforce, Snowflake, and downstream systems —keeping tools tightly connected and data flowing reliably

Build, QA, and launch marketing campaigns and email programs in partnership with Growth Marketing, ensuring clean execution and measurable results

Own data hygiene and governance across marketing systems—deduplication, normalization, enrichment, and the standards that keep our data trustworthy

About You: 5+ years of Marketing Operations experience in SaaS or high-growth startups

Deep familiarity with marketing automation platforms (e.g. Customer.io, Marketo) and CRM systems (e.g. Salesforce)

Comfortable working with integration and data-routing tools (e.g. Comfortable reading and lightly editing code, and writing basic SQL to pull and validate data

Strong instincts for data quality and detail, with a bias toward fixing root causes over patching symptoms

Bonus If You: Have hands-on experience with TypeScript, more advanced SQL, or data modeling for GTM systems

Have built internal tools or ops automations that went beyond stitching existing platforms together

Have experience building on Vercel or similar modern web platforms

Benefits: Competitive compensation package, including equity.

Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.

Flexible Time Off.

We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role.

Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law.