Receptionist/Front Desk Registration

Front Desk / Admissions Coordinator

Unhooked Recovery is seeking a friendly, organized Front Desk / Admissions Coordinator to support our outpatient, detox, and residential programs. This role is the first point of contact for clients, families, and referral partners.

Responsibilities include:

Answering phones and managing referrals

Scheduling intake appointments and coordinating admissions

Verifying insurance and assisting with registration paperwork

Providing excellent customer service while maintaining confidentiality

Maintaining accurate admission and referral records

Supporting a clean, welcoming front lobby

Qualifications:

• High school diploma or GED required
• 3+ years in behavioral health or healthcare preferred
• Experience with admissions, scheduling, and insurance verification preferred
• Strong communication, multitasking, and organizational skills
• Knowledge of HIPAA/42 CFR a plus
• CPR/First Aid (or ability to obtain)
• Bilingual preferred

Unhooked Recovery