Head of Sales & Business Operations

A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement

Training & Development opportunities, career growth

Tuition Reimbursement

A dynamic and results-driven Sales & Operations Manager dedicated to the specialty restaurant. This role combines strategic sales leadership to drive private dining and catering revenue while ensuring exceptional guest experiences. Nights, weekends, and holidays availability is required for this position.

Confident making decisions independently, driving performance, and achieving results.

Experienced in successful negotiation and contract management.

Veterans and military spouses encouraged to apply.

Drive revenue through strategic sales initiatives, including private dining, events, and promotional campaigns.

Actively prospect and solicit new business for our event services, targeting group clients and corporate accounts.

conduct site visits to support in converting Flying V business.

Respond to event inquiries and conduct site visits to showcase our venue as a premier event destination.

Maintain relationships with Sales/Marketing teams to attract VIPs, media, and promotional opportunities.

Negotiate event contracts, including Food & Beverage minimums and customized client requests.

Serve as the primary point of contact for all event clients, from inquiry through execution.

Collaborate with the Culinary and Beverage teams to create and optimize catering menus that align with client preferences and financial goals.

Act as the on-site lead during events, resolving issues and ensuring smooth operations.

Manage VIP reservations, ensuring personalized service and attention to detail.

Analyze sales performance, identify growth opportunities, and implement solutions to achieve targets.

Oversee day-to-day operations, ensuring seamless coordination between FOH and BOH teams as needed.

High School Diploma or equivalent is required.

3+ years in catering, event sales, or fine dining hospitality is required.

Proficiency in Microsoft Office and CRM systems is required.

Ability to work evenings, weekends, and holidays is required.

Hotel or luxury restaurant experience is preferred.

Knowledge of wine, spirits, and food pairings is preferred.

Experience with budgeting, forecasting, and P&L management is preferred.

Associate’s or Bachelor’s degree in Hospitality, Business, or related field is preferred.

In this position you will often be standing/walking for site visits or event support.