Medical Office: Front Desk Receptionist (Full Time)

This role functions as an integral part of the administrative team at Cheyenne OBGYN. The applicant will demonstrate strong communication skills and acquire comprehensive knowledge of the clinic's workflow. SUPERVISION EXERCISED: None.

Involves the use of office equipment, including computer terminals, telephones, fax machines, and photocopiers. Exposure to communicable diseases, toxic substances, medicinal preparations and other conditions common to the clinic environment. Demonstrate excellent interpersonal skills in welcoming and checking patients in and out, acquiring accurate financial, insurance, and demographic information, including completing necessary paperwork.

Answer telephone inquiries and schedule appointments, ensuring timely patient access to services. Foster effective working relationships with physicians, management, reception team, nursing team, business office team, and other staff.

Provide general clerical support, including filing, scanning, and coordinating the release of medical records.

Participate in ongoing customer service training.

PERFORMANCE REQUIREMENTS:

Knowledge of medical office procedures and health care administration principles

Ability to stay calm during emergencies.

Basic computer skills.

Capability in quality improvement.

Equivalent to a high school diploma. Two to four years in a medical office setting preferred. Knowledge of medical terminology, word processing and/or computer experience required.

Job Type: Full-time

Dental insurance

• Disability insurance
• Health insurance
• Health savings account
• Life insurance
• Retirement plan