Customer Care Receptionist

At Golden Triangle Animal Hospital in Southlake, Texas, we treat your pets like our own. You will join a compassionate team that has served this community since 1995. We are proud to be an American Animal Hospital Association (AAHA) accredited facility, a distinction held by only 15% of animal hospitals, ensuring we meet global benchmarks for quality care in surgery, diagnostics, client service, and anesthesiology. This commitment to excellence is reflected in our community trust, as shown by our excellent 4.8-star Google rating. While we focus heavily on mentorship and continuing education within our walls, you also benefit from being connected to a broader network committed to helping every teammate succeed. We ensure you have the necessary resources and tools to meet your career goals and deliver quality care. Our commitment to high-quality small animal medicine is evident in the broad scope of services we offer, including comprehensive wellness and prevention programs. You will work within a facility equipped to handle Advanced Care, Surgical Procedures, Testing & Diagnostics, and Urgent Care. We also help remove financial barriers for clients by offering popular options like Scratch Pay and CareCredit, allowing you to focus purely on medical outcomes. Southlake, Texas, provides an ideal setting for professionals seeking a high quality of life within the greater Dallas-Fort Worth metroplex. Located in one of the most desirable communities in the region, Southlake offers exceptional amenities and a strong sense of community, ensuring a welcoming environment both inside and outside the hospital. As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. Your Impact as a Receptionist
Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
A passion for providing excellent customer service and a genuine love for animals.
Experience with veterinary software is preferred.
Has open availability to work during the week, including some weekends and holidays, is required.

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. A competitive hourly rate or salary based on your experience and role.

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security
Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network
Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Applicants with disabilities may be entitled to reasonable accommodation. We embrace diversity and are committed to creating an inclusive environment for all employees.

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