Head of Programme Management

Benefits Package Comprehensive medical, dental and vision insurance
403(b) retirement plan with employer contribution
Flexible spending account and transit check
Employee Assistance Program
10 paid holidays
One sick day per month
20 vacation days per year
Six personal/floating days
Life insurance
Long-term disability
Sunnyside Community Services (SCS) is seeking a highly organized, collaborative, and student-centered Program Coordinator to support the daily operations of the P.S. 199Q Elementary After-School Program. Reporting to the Program Director, the Program Coordinator plays a key leadership role in ensuring high-quality programming, maintaining compliance with DYCD, 21st Century Community Learning Centers (21CCLC) and SED requirements, supporting staff development, and fostering a safe, engaging, and inclusive environment for students and families. The Program Coordinator assists with program implementation, staff supervision, student recruitment and retention, family engagement, data management, and special events. The ideal candidate is a strong communicator, problem solver, and team player who is passionate about positive youth development and continuous program improvement.
Responsibilities Program Operations Support the daily operation of the after-school program to ensure a safe, organized, and welcoming environment for all participants.
Assist with the implementation and continuous improvement of high-quality academic, enrichment, recreation, and social-emotional learning programming.
Ensure classrooms, common areas, and program materials are maintained in accordance with organizational and safety standards.
Assist with student arrival, dismissal, transitions, and overall program logistics.
Assume responsibility for site operations and decision-making in the absence of the Program Director.
Assist with onboarding, training, and mentoring new staff and interns.
Model best practices in youth development, classroom management, behavior support, and family engagement.
Help facilitate staff meetings as assigned.
Program Quality & Compliance Support compliance with DYCD, 21CCLC, SED, OCFS, DOH, and organizational policies and procedures.
Maintain accurate program records, attendance, incident reports, and documentation required for audits and monitoring visits.
Assist with quality improvement initiatives, including Quality Self-Assessments (QSA), program evaluations, and continuous improvement planning.
Ensure all licensing, health, safety, and risk management procedures are followed.
Data Management & Administration Collect, review, and maintain student, family, and staff documentation.
Assist with data entry and reporting using required databases, including DYCD Connect and other agency data systems.
Prepare reports and maintain records for internal and external stakeholders.
Support inventory management and ordering of program supplies.
Youth Development & Community Engagement Build and maintain positive relationships with students, families, school personnel, and community partners.
Support student recruitment, enrollment, attendance, and retention efforts.
Coordinate family engagement activities, workshops, performances, showcases, and special events.
Represent the program professionally during school and community events.
Promote a positive, inclusive, and culturally responsive environment where all students feel safe, respected, and supported.
Provide direct support to students experiencing behavioral, social-emotional, or academic challenges.
Utilize restorative and trauma-informed practices to foster student success and positive behavior.
Encourage student leadership, engagement, and participation across all program activities.
Qualifications Required Minimum of two years of experience working in an elementary after-school, summer, or youth development program.
Experience supervising or mentoring staff preferred.
Demonstrated knowledge of positive youth development principles and effective classroom management practices.
Excellent organizational, communication, interpersonal, and problem-solving skills.
Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) and Google Workspace.
Ability to multitask, prioritize responsibilities, and work collaboratively in a fast-paced environment.
Preferred Experience working with DYCD-funded and/or 21CCLC-funded programs.
Experience with DYCD Connect, Salesforce, or other student information and data management systems.
CPR, First Aid, and AED Certification (or willingness to obtain).
Bilingual (Spanish or another language commonly spoken by participating families) is a plus.
Status: Full Time (35 hours per week)
Reports to: Program Director
Schedule: 10:00 am - 6:00 pm, Monday through Friday (September 2026 - June 2027)
Location: P.S. 199Q in Sunnyside, Queens (Elementary School - Grades K-5)
Salary: $45,000 - $48,000
All positions at Sunnyside Community Services are filled without regard to race/color, religion/creed, national origin, age, sex/gender, sexual orientation, gender identity or expression, disability, pregnancy-related condition or lactation, military/veteran status, marital status, familial status, caregiver status, sexual or reproductive health decisions, height, weight, status as a victim of domestic violence/stalking/ sex offenses, predisposing genetic characteristic, immigration or citizenship status, prior arrest or conviction record, credit history, salary history, unemployment status, pre-employment marijuana testing, union affiliation/activity, or for reporting or opposing discrimination on these bases or for reporting or opposing violations of workplace health and safety, pay equity or practices, or for participating in any internal or any legally protected status listed in the New York City Human Rights Law (NYCHRL). All are encouraged to apply.
Sunnyside Community Services strives to address, explore, and educate all our stakeholders about the diversity of human experience and to advance and integrate racial equity and social justice into all organizational policies and programs. We believe that everyone, regardless of who they are or what they do for the organization, should feel equally involved and supported.
Sunnyside Community Services represents a commitment to considering the whole person and how systemic barriers and access to opportunities can affect their well-being.
Equal Opportunity/Affirmative Action Employer

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