Community Health Liaison-Full Time
Active Health Ltd
Health insurance
Training & development
Establishes and maintains productive relationships with case managers, discharge planners, or other relevant professionals in hospitals, home health agencies, nursing homes, long-term care facilities, assisted living facilities, and physicians in private practices.
Educate the medical community on components of home health care and our organization's services and programs using sales calls and literature.
Execute weekly and monthly goals of increasing market share through account development of both existing and prospective referral sources.
Achieve monthly personal production goals.
Responsible for all sales administration duties including, but not limited to maintaining accurate records, weekly meetings with tactical/strategic updates, paperwork (485/F2F) delivery or pick-up when needed, timely cell phone and email correspondence
Assists Intake Coordinator with coordination of care and timely admission of any/all home health patients.
Triage issues with patients and family members, resolving them within the scope of the job or escalating them to the appropriate clinical or administrative person/department.
Complies with all organizational policies and procedures.
Previous Home Health or Hospice experience is mandatory
Knowledge of medical terminology
Demonstrated strong customer service, and relationship-building skills
Good computer skills including Email, CRM software, Google Workspace, Google
Meet/Zoom/Video Conference, PowerPoint, MS Word, and MS Excel
Must be able to travel with short notice as required for the above duties to clients and community locations
Must have a car with current insurance coverage and a valid driver's license
Ability to articulate our competitive advantages, specialty programs, and CMS guidelines
Ability to collaborate with internal administrative, clinical, and marketing teams
Ability to work independently with minimal supervision and be self-motivated.
Must have interpersonal skills to effectively interact with physicians, other health specialists, management, and co-workers through phone, video conferencing, email, and in-person
Job Type: Full-time
Dental insurance
Flexible schedule
Health insurance
Life insurance
$80k - $150k
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