Head of Compliance Operations

If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals!

As an Operations Supervisor, you will leverage your leadership skills to coordinate and direct the overall delivery of quality service to maximize branch productivity. By working closely with the Branch Manager, you will provide the supervision needed to ensure safety, branch metric performance and Rental Flow efficiency, while contributing world‑class sales and customer service support.

What you’ll do: Support Branch Manager in implementing actions to achieve financial objectives

Assist the Branch Manager in ensuring compliance with all company policies

Drive branch metrics by monitoring scorecard items, determining root causes and opportunities for improvement and providing coaching and feedback to staff, making recommendations for corrective actions

Support all aspects of sales and customer service to ensure world class service and operational excellence, including processing rental quotations, reservations and contracts in compliance with company policies and procedures

drive profitability by monitoring and controlling costs

May be responsible for day‑to‑day operational activities including opening and closing, cash drawer reconciliation and bank deposit, and others

Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication

High School diploma; Bachelor's degree preferred

2+ years supervision and leadership experience

Basic knowledge of the construction rental equipment industry or related

Superior customer service, teamwork and verbal/written communication skills

Proficient in Microsoft Office (particularly Excel)

This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.

In addition to our health and financial plans, we also offer:

Early Wage Access through Payactiv (US Hourly Only)

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law.

If you need a reasonable accommodation at any point of the application process, please email View email address on click.appcast.io United Rentals, we proudly hire active duty members, veterans, reservists, and their families. With many veterans already part of our team, we’re ready to help you transition into a rewarding career.

The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability.

Founded in 1997, United Rentals is the largest equipment rental company in the world, with an integrated network of rental locations in North America, Europe, Australia and New Zealand.