Head of Products - Remote

About Bobbie Bobbie makes European-style organic infant formula manufactured end-to-end in the U.because we believe every parent deserves to feed their baby with confidence, without judgment and without compromise. When the 2022 national infant formula shortage left parents across the country unable to feed their babies, we closed our storefront to new customers rather than leave a single existing family without formula. And we opened our Heath, Ohio manufacturing facility to make sure something like that could never happen again.

Bobbie for Change Our advocacy arm, Bobbie for Change, exists because making great formula isn't enough if the systems around parenthood are still broken. We fight for paid federal parental leave, push for legislation to prevent future formula shortages, advocate for feeding equity, and support families navigating impossible situations, including donating formula to parents impacted by breast and gynecologic cancers through the Bobbie Breasties program.

About the Role We're looking for a Product Manager to join the core team responsible for Bobbie's end-to-end digital customer journey, reporting to our Director of Product Management, DTC Growth.

You'll turn customer and business problems into hypotheses, experiments, and shipped experiences that make it easier for parents to discover, choose, and stay with Bobbie while driving measurable growth for the business.

We're looking for someone with range: a PM who loves getting close to the work, digging into customer behavior, partnering with Design and Engineering, and turning ideas into experiences that ship—but who also naturally looks beyond what's directly in front of them. You'll stay close to how customer expectations, technology, AI, commerce, and digital discovery are evolving and bring a point of view on what those shifts could mean for Bobbie.

This is an opportunity to help bring that vision to life while continuously uncovering ways to make the experience smarter, more personalized, and built to scale.

What You Will Do Own growth initiatives across the customer journey. Lead projects across acquisition, education, consideration, purchase, and subscription—turning opportunities into experiences that improve the customer journey and drive measurable growth.

Take tests from hypothesis through execution: identify opportunities, develop hypotheses, partner with Data, Design and Engineering, launch experiments, analyze results, and turn learnings into what comes next.

Turn customer behavior into action. Use data, research, session recordings, and customer feedback to understand where there is friction and prioritize improvements across the funnel.

Stay ahead of shifts in DTC, subscription commerce, AI, personalization, and digital discovery—translating emerging customer behaviors and capabilities into ideas worth exploring for Bobbie.

Think beyond the immediate solution, identifying how the experiences and capabilities we build today can help Bobbie's DTC and subscription business continue to scale and evolve.

Work fluidly across Growth, Platform, Engineering, Design, Brand, Creative, Lifecycle, Customer Care, Operations, Regulatory, and Data to move work from idea to impact.

Clearly communicate performance, experiment results, customer insights, and recommendations—what we learned, what it means, and what we should do next.

How We'll Measure Success You'll ultimately be measured by whether the experiences and products you build make Bobbie's digital customer journey better and grow the business. Site Conversion Rate

What We're Looking For Extensive experience in product management, digital product, ecommerce, or similarly hands-on roles, with a track record of shipping experiences that drove meaningful customer and business outcomes.

You understand ecommerce funnels and know how to turn customer problems into hypotheses, design thoughtful experiments, measure impact, and apply the learnings to what comes next.

You're comfortable digging into CVR, AOV, funnel progression, checkout and subscription performance using tools like Google Analytics, Fullstory, or similar—and your instinct is to keep digging until you understand the "why."

Strong product and customer judgment. You start with the customer, think in problems rather than features, and know when something needs more research, when it should be tested, and when we should simply build it and move.

You actively explore how AI, emerging technology, personalization, subscription commerce, SEO/AEO, and changing customer behaviors could create new opportunities—and can separate meaningful shifts from shiny objects.

Exceptional cross-functional partnership. You build trust quickly, communicate clearly, and can move fluidly across Engineering, Design, Data, Brand, Creative, Lifecycle, Customer Care, and Marketing to move work forward.

You're proactive, low-ego, and comfortable creating structure where it doesn't yet exist. Bonus: Experience in CPG, subscription commerce, regulated categories, Shopify, or Recharge.

Nurture the Tension - Parenthood is full of healthy tension, and so is building a company. Deliver Ounce by Ounce - Our customers have entrusted us to feed their babies. We lose sleep over the details, so they don’t have to.

For fully remote roles, we have a salary range per role that is differentiated based on geographic location (Group A, B, or C).

Competitive stock options

Employee medical, dental, and vision insurance 100% covered by Bobbie, with options to add dependents through a subsidized pre-tax deduction

US-based remote work model

Flexible Time Off Policy (including Summer Fridays; 16 paid company holidays, plus an end of year holiday shut down

Co-working space reimbursement

At Bobbie, we are committed to building a diverse and inclusive company. We do not make hiring or employment decisions on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or genetic information, in compliance with applicable federal, state and local law.

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