Head of Operations **URGENT**

Operations Manager IIExpected Salary: $93,600 - $117,000 per year.About UsMetro Ports is an experienced terminal operator and stevedoring company with locations spanning across the country. For generations, we have consistently served the waterfront community through innovative solutions and processes. Our mission is to consistently deliver safe, efficient, innovative and environmentally responsible maritime operational solutions for our customers.Position SummaryThe Operations Manager II provides day-to-day operational leadership for vessel operations at the Redwood City Terminal and is capable of independently managing two or more operations simultaneously. Operations Manager, this role directs union labor to ensure safe, efficient, and compliant cargo-handling operations while exercising independent judgment and discretion with minimal direction or oversight. The Operations Manager II partners closely with Metro Ports, customers, and external stakeholders to execute operational plans that support service commitments and business objectives.Essential Duties and ResponsibilitiesIndependently and simultaneously manages two or more operations and is able to work any operation without oversight.Directs and supervises cargo-handling operations on a shift-by-shift basis, including labor allocations, manpower assignments, and hiring needs for vessel operations.Exercises independent judgment and discretion to dispatch labor, handle allocations, and manage daily work assignments for ILWU labor without input from others, holding employees accountable and taking immediate corrective action for non-compliance.Coordinates vessel operations to ensure timely, cost-effective loading and unloading without compromising service quality or customer requirements.Establishes and implements operating priorities, procedures, practices, and goals to meet organizational objectives, continuously evaluating operations for improvement.Interfaces and communicates proactively and reactively with customers, ship's crew, agents, port staff, PMA, Local ILWU representatives, pilots' associations, and governmental agencies regarding the most effective methods of operation and to support effective operational execution.Ensures strict compliance with customer cargo handling and cleaning procedures, including requirements related to cargo changes, cargo types, and destinations.Promotes safety awareness and ensures compliance with environmental, safety, and health (HSE) policies and systems across all assigned operations by initiating immediate corrective action and completing injury and incident reports as required.Performs daily and monthly operational and safety compliance inspections to ensure ongoing adherence to standards.Delivers and enforces regulatory compliance training, including PMA, PCLCD, PCMSC, OSHA, port working rules, stowage, hazardous materials, and proper manning requirements.Maintains working knowledge of and proficiently applies applicable labor agreements, including PCLCD and PCMSC, resolving questions of interpretation at the point of operation and remaining aware of labor relations issues to effectively manage organized labor.Monitors, enters, reviews, and approves operational documentation, including vessel and payroll records, shift reports, and cargo-handling notes, ensuring accuracy, completion, and appropriate routing by the end of each shift.Utilizes Nautilus systems for research and analysis, including Sailfish and Vessel Scheduler.Maintains awareness of site security requirements and ensures terminal security procedures are followed.Must be able to work day and night shifts, weekends, and holidays as scheduled.QualificationsRequired:Education: High school diploma or equivalent.Experience: 3+ years of progressively responsible, related experience, including time as an Operations Manager I or in a comparable Terminal Operations Supervisor/Superintendent role, with demonstrated ability to run operations without oversight.Knowledge: Thorough understanding of operating procedures for terminal equipment, including mobile and fixed equipment, ship loaders, ship's gear cranes, and bulk cargo operations.Working knowledge of Microsoft Office applications, including Excel.Proficient in the practical application of labor agreements, including PCLCD and PCMSC.Skills: Ability to direct and supervise union labor effectively.Strong planning and organizational skills.Ability to resolve problems, manage conflict, and handle grievances professionally.Preferred:Education: Bachelor's degree in business, Logistics, or a related field.Understanding of hazardous materials handling and stowage practices.It may involve regular exposure to outdoor environments and active work sites. Use of personal protective equipment (PPE) may be required depending on the task. Some positions may require travel between job sites.Work Environment: Work may be performed in both indoor and outdoor environments, including active job sites with varying weather conditions and potential exposure to noise, dust, and other occupational hazards. Safety protocols and personal protective equipment (PPE) are provided and required as appropriate.BenefitsPaid vacation and holiday pay.Health, dental and vision (employee contribution required).Bonus eligible.Employee Assistance Program (EAP).Why Join UsAt Nautilus, our people are our most valuable asset. Whether you are starting your career or looking for the next step, we are committed to investing in your development, offering clear pathways for advancement, ongoing training and leadership development.With operating areas across CA, FL, IN, NC, NJ, SC, TX and WA, we continue to impact diverse communities and industries. Nautilus International Holding Corporation and its subsidiaries are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other legally protected status.This job description is not intended to be an employment contract or guarantee of employment. Employment with Nautilus International Holding Corporation is at-will, meaning either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.