Head of Business Partnerships

Own the partnership and client relationship strategy that turns Valon's enterprise wins into long-term, expanding relationships. As a founding member of Valon's GTM team, you'll work side by side with our founding Strategic Account Executive and founding Sales Engineer from first conversation through close and into deployment. You'll lead the relationship layer of high-stakes, multi-stakeholder enterprise deals: mapping the buying committee, building trust with executive sponsors, securing the right partners and integrations, and making sure every commitment made in the sales cycle is carried through. It's a highly strategic, relationship-driven role that rewards judgment, follow-through, and the ability to build structure where none exists yet.

An entrepreneurial partnerships or strategic-relationship professional who thrives in early-stage environments and is energized by building from the ground up.

A track record of managing complex, high-value enterprise relationships where trust, timing, and execution matter as much as the contract.

Able to quickly grasp complex technical and regulatory concepts and communicate them clearly to diverse audiences.

A systems builder who turns one-off wins into documented, repeatable processes.

Partner with our Strategic AE, Sales Engineer, and executives from early discovery through close and into implementation, owning the relationship strategy for each strategic account.

Map stakeholders and buying committees (executive, operations, technical, legal, security, procurement, compliance) and build multi-threaded relationships across each account.

Develop and run account and partnership plans: executive sponsor alignment, mutual success plans, joint milestones, and risk tracking across 6-12 month enterprise cycles.

Identify, evaluate, and build strategic partnerships (technology, data, and service providers, industry associations, and channel partners) that accelerate deals and extend Valon's reach in the mortgage ecosystem.

Serve as the connective tissue between Sales, Sales Engineering, Product, Implementation, and Legal to keep complex deals moving, and keep customers moving after signature.

Run executive touchpoints, steering committees, and business reviews with enterprise clients; Support commercial and contracting workstreams alongside Sales and Legal, including partner agreements, referral and co-sell structures, and pricing and terms guardrails.

Own the handoff from sale to deployment, ensuring commitments made during the sales cycle are carried through and early customer success is visible and documented.

Translate customer and partner feedback into product input, case studies, references, and reusable GTM assets.

Build and document the partnerships and relationship-management playbooks, processes, and reporting that scale with the growing team.

Represent Valon at industry conferences, partner events, and client sites.

Travel to clients and partners 25% of the time.

5-10+ years in partnerships, strategic alliances, enterprise account management, business development, or client relationship roles, with evidence of owning high-stakes, complex enterprise relationships.

Experience supporting enterprise software, financial services, or other regulated-industry deals involving executive, technical, legal, security, procurement, and compliance stakeholders.

Experience structuring and negotiating partner or commercial agreements in partnership with Legal and Finance.

Strong technical and operational fluency: able to understand integrations, data movement, implementation risk, and workflow transformation well enough to align stakeholders.

Excellent written and verbal communication, including executive-level presentation and facilitation.

Ability and desire to learn mortgage deeply; prior mortgage or mortgage-technology experience is helpful but not required.

Competitive salary with a meaningful stake in the company via equity, and 401(k) plan.

Comprehensive medical, dental, & vision benefits.

Daily lunch, and dinner provided through Forkable for in-office team members.

Pre-tax deductions for public transit, rideshares, and parking.

Flexible paid time off with no annual limit, sick days, and 11 company holidays.