Life Insurance Producer (Work from Home)

Customer Service/Support As a Licensed Insurance Specialist, Seasonal, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. Currently, employment is restricted to residents of the following states: About TP TP is a leading global provider of digital business services. We partner with the world's most prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, we are a force for good in our communities and for our clients. Benefits of working with TP include $21.50/hr Paid Training Benefits to you and your family. Growth Opportunities Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental. We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts. Your Responsibilities As a Licensed Insurance Representatives, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. Handle and carefully respond to all inbound and outbound customer inquiries Provide excellent customer service through active listening Work with confidential customer information and treat it sensitively Aim to resolve issues on the first call by being proactive, patient, empathetic, and understanding Appropriately communicate with customers, exercising retention efforts if needed Identify customers who are comparison-shopping and inquiring about contract terms, assisting the customer with the correct price plan Compassionately handle sensitive situations surrounding healthcare needs, education, and prevention planning We’re looking for fearless people - people who are inspired to deliver only the best in all that we do. Qualifications: Possess home state Health Insurance License. High School Diploma or equivalent. Minimum of 6 months of customer service experience. Must be 18 years of age or older. Comfortable with desktop computer systems and have general knowledge of Windows-based systems. Customer service and/or sales experience preferred. Process Excellence: Demonstrate commitment to following established procedures and be customer service driven. Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals. Emotional Intelligence: Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts. Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. Proactive approach to problem-solving with a focus on creating a positive customer experience. Work from Home Requirements Internet Requirements: Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN Proof of internet speed required Career Growth and Culture At TP, we prioritize a culture of inclusion and diversity where every employee feels valued. We provide a platform for limitless career advancement, fostering an environment where ambition and high performance lead to long-term success. TP is committed to supporting those who serve. We welcome applications from active-duty service members, veterans, and military families. Application Deadline: Ongoing until positions are filled To be considered, please visit the TP Careers site at or click "Apply" in the top right corner if already on tp.com. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require reasonable accommodation during the application process, please contact us at View phone number on click.appcast.io or contact us here.