SERVER-POOL BAR- Seasonal

Pool & Beach Server (Seasonal)
Rosewood Miramar Beach, a Rosewood Hotel, is looking for an exceptional and multi-talented Pool & Beach Server (Seasonal). The Pool & Beach Server is responsible for the overall guest dining experience within the restaurant outlet, including taking food and beverage orders, retrieving and serving alcoholic/non-alcoholic beverages and food orders to guest tables according to hotel specifications, courteously and efficiently. Prepare specific food items, table side. Assist in the maintenance of the restaurant area and equipment.
Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards.
Maintain complete knowledge of table/seat/station numbers, room capacity, hours of operation, proper table set-up, and dress code of the restaurant.
Maintain complete knowledge of all liquor brands, beers, and non-alcoholic selections, correct glassware, and garnishes in the restaurant.
Maintain knowledge of the characteristics and description of every wine/champagne by the glass and major wines on the wine list.
Maintain complete knowledge of all menu items, prices, preparation method/time, major ingredients, and quality standards of taste, appearance, texture, serving temperature, portion size, garnish, and method of presentation.
Maintain complete knowledge of VIPs as determined by Hotel & Club Members.
Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
Check the quality and amount of all restaurant stock and supplies using a checklist.
Requisition all necessary supplies and transport from storeroom to restaurant.
Set up all condiments (butter, jellies, syrups, juices) and beverages (non-alcoholic) according to service standards.
Prepare some cold food items (including cereals, fruits, parfaits, and nuts)
Set upside station with supplies and equipment.
Set up and check all equipment needed for table-side service (including burner, carving trolley)
Take guests' food and beverage orders, utilizing suggestive selling techniques.
Record the order of guests following departmental service procedures.
Input orders into the system and ensure the kitchen verifies transmission of food orders.
Communicate additional meal requirements and special requests to the kitchen.
Set up and check all equipment needed for table-side service.
Legibly document orders when the system is down and distribute food orders to the kitchen.
Retrieve all alcoholic beverage items from the bar and serve to guests in accordance with departmental standards.
Open and serve wine/champagne bottles in accordance with departmental standards.
Serve all food courses and non-alcoholic beverage items to the guest in accordance with departmental standards.
Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
Handle guest complaints following the six-step procedure and ensuring guest satisfaction.
Monitor and maintain cleanliness, sanitation, and assigned station and service area organization.
Guide the activities of the assigned Server Assistant to ensure optimum service to guests.
Adhere to payment, cash handling, and credit policies/procedures.
Collect and report tips at the end of the assigned shift.
Clean all equipment as assigned in the side duties.
Marry and stock all condiments.
Confidentiality: While working for the company, there will be access to a wide variety of confidential information concerning the company, guests, and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests, and associates unless otherwise stated.
understand a guest's service needs; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.
ability to work well under pressure of meeting production schedules and timelines for guests' hot food orders.
and work an 8-12-hour shift in hot, noisy, and sometimes close conditions.
Ability to work with all products and food ingredients involved; ability to use all senses to ensure quality standards are met.
ability to operate, clean, and maintain all equipment required in job functions.
ability to perform job functions with minimal supervision; Language: Required to speak, read, and write English, with fluency in other languages preferred.
Kitchen Environment - constantly exposed to heat, high cold, slippery surfaces, appliances such as stove, oven, dishwasher, cooking top, and cleaning tools.
Must have a current and valid Food Handler Certification.
Must have a current and valid Responsible Beverage Service Certification and Alcoholic Beverage Control (ABC) Server ID.
Minimum 21 years of age to pour alcoholic beverages.
Minimum three years' experience in restaurant service.
Hotel operational exposure (i.e., Experience with a luxury or ultra-luxury property or brand preferred.

~ This is the pay range for this position that the Hotel reasonably expects to pay.

Rosewood Hotel Group