Parts Sales Professional | Full-Time

Parts Counterperson – Full Time
The ideal candidate for this position has strong customer service skills and the ability to manage inventory while working efficiently in a fast-paced environment.
Webb Automotive is a family-owned and operated dealership group serving the Chicagoland and Northwest Indiana areas for over 50 years. We are committed to delivering exceptional service, quality vehicles, and fostering a supportive workplace culture. Built on a strong foundation of integrity, customer satisfaction, and teamwork, we are eager to continue to grow and expand our team. Our employees are the driving force behind our success, and we offer opportunities for career development, stability, and a welcoming, team-oriented environment. Teamsters 731 Union & Benefits
Paid Life Insurance
Oversee the parts sales process from start to finish
Communicate with customers on parts status
Review body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate
Receive and process payment from retail customers or obtaining credit authorization
Pull and fill orders from stock
Read and understand the parts catalog when looking up parts
Maintain weekly bin checks to ensure accuracy of stock
Notify parts manager of out-of-stock parts or shop materials that need immediate attention
Locate out-of-stock parts from outside source and submit an emergency order, if necessary
Make sure all authorized requests for parts are billed on service repair order
Communicate with staff and customers in a friendly and professional manner
Answer phone calls; Provide high level service to internal and external customers
Ensure all warranty parts are returned and tagged according to the manufacturer's guidelines
High School Diploma or equivalent required
Experience with auto parts sales preferred
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals