Optician - Full time - Optician

With over 900 locations, LensCrafters is the largest optical retailer in North America and our love of eyes and higher standard of quality have made LensCrafters an industry leader for over 30 years.

The Optician delivers the brand value proposition & helps establish LensCrafters as the premier destination for all vision needs within the community. Creates exceptional value in the lives of customers by delivering legendary customer service & perfectly crafted high quality eyewear which exceeds our customers’ expectations.

Greets all customers with a warm welcome right away, exchanges names, & ensures they know what to expect. Shows urgency in providing service to customers & satisfying their needs.

ensures finished eyewear meets standards & customer requirements.

Attracts new customers.

Explores the needs & priorities of customers by asking open ended questions.

reviews prescriptions & identifies special needs, consults with Optician as needed.

Utilizes store tools & adheres to Brand Store Commitments.

Performs work accurately & thoroughly utilizing all technology despite time pressure & customer volume. Reinforces customers’ final selection.

explores underlying reasons for customer issues; strives to develop long‑term solutions to problems & ensures customers are satisfied & expectations are exceeded. Strives to achieve exceptional results on Brand KPIs & competencies.

Takes pride in store appearance, shows initiative to keep store clean, attractive & organized. Secures & protects company assets in your control.

Adheres to company policies & procedure, including but not limited to discounting, promotions & inventory management.

Additional duties may be assigned as needed (i.e. customer calls, dispensing eyewear, etc.).

High School graduate or equivalent.

Strong customer service skills: communicator, listener & team builder.

Knowledge of current store merchandise.

Familiarity with POS, computers & calculators.

Previous customer service & retail experience.

In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at View phone number on click.appcast.io (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email View email address on click.appcast.io . All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

Entry level

Full‑time

Health Care Provider

Retail Apparel and Fashion