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Enterprise Quality Assurance Analyst Assistant

As the Enterprise Quality Assurance Analyst Assistant, you will learn to support the Filing Case Management Section through all phases of the System Development Life Cycle (SDLC) including system design, development, testing, and implementation. You'll gain knowledge of testing best practices, perform analytical IT studies, and conduct application testing using testing tools. This role offers hands‑on experience collaborating with subject matter experts and IT partners to troubleshoot defects, develop and execute test scripts, and implement quality system changes. Our team drives creative IT solutions to modernize FTB technical environment, and we are seeking someone eager to learn, take initiative, and work effectively within the Software Engineering domain.

This position requires 4 or more days in the office per week. It is designated office-centered and may be eligible for some remote work based on departmental guidelines and operational need.

By acting on our TSD mission, we will realize our vision of a collaborative and diverse team of IT experts who further innovation and empower our business partners to accomplish their goals. FTB fosters an environment of equity and inclusion for all and we welcome everyone to be part of our diverse workforce.

During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Applicants not currently employed with the Franchise Tax Board will be subject to a pre‑employment background investigation.

Light Rail stop, bicycle lockers, free parking, and carpool/vanpool opportunities.

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

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