Head of Programme Management

Schneider Electric has an opportunity for a Program Manager to support our North America customer programs. This individual will report within the Customer Execution & Programs Office.

The Program Manager is responsible for achieving the program's strategy and objectives across multiple business units. You will collaborate closely with the program sponsor, commercial, and project management teams to define goals and develop a plan to accomplish them. Additionally, you must be an excellent communicator at all levels within the organization, proactive, exhibit strong leadership qualities, and be adaptable to a dynamic and potentially geographically dispersed team environment.

Serve as the primary NAM delivery coordination lead for a strategic customer account, ensuring clear ownership, communication, and execution alignment across internal and customer stakeholders.

Lead delivery governance routines, including customer/internal operating reviews, action tracking, escalation management, reporting cadence, and decision follow-up.

Coordinate program-level visibility across PO intake, order readiness, manufacturing commitments, shipment readiness, logistics risks, project milestones, and open actions.

Partner cross-functionally with Project Managers, Project Coordinators, Order Entry, manufacturing, supply chain, logistics, deployment, technical, and commercial teams to resolve execution risks and support customer commitments.

Proactively manage risks, issues, and escalations with clear impact statements, owners, due dates, recovery actions, and leadership-ready updates.

Support repeatable process improvements, delivery trackers, dashboards, and operating model standards that improve execution visibility and scalability.

The potential candidate shall also demonstrate certain skills to deliver quality results within set timeframes, including:

Strong customer-facing communication, stakeholder management, and executive-level escalation skills.

Strong risk, issue, action, and decision management discipline.

Comfort working with structured trackers, dashboards, systems of record, and recurring status reporting.

Bachelor’s degree in Business, Engineering, Supply Chain, Project Management, or related field.

8+ years of project management, program management, customer delivery, supply chain, or operations experience.

Experience supporting strategic accounts, complex customer programs, or multi-site delivery portfolios.

Experience coordinating cross-functional teams across project delivery, order management, manufacturing, supply chain, logistics, commercial, or technical functions.

Experience with supply chain, manufacturing, logistics, data center, technology infrastructure, critical power, cooling, or deployment programs preferred.

PMP certification or working knowledge of PMI methodologies preferred.

Demonstrated proficiency with Microsoft Office applications and digital collaboration tools.

Applicants must be authorized to work in the United States on a full-time, ongoing basis. The company does not provide immigration sponsorship now or in the future.

Lead high-visibility projects that directly impact customer success and business outcomes

Autonomy to exercise professional judgment and shape project strategy

This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.

We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.

We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.

We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.

Support Your Community. We make a difference through volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits.

At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

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