Full Time Front Desk Assistant

Our office is located at 485 North Juniper Drive, Suite 2, Chandler, AZ 85226.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Energize your career with one of Healthcare's fastest growing companies.

You dream of a great career with a great company - where you can make an impact and help people. Already one of the world's leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. Optum - a growing part of our family of companies that make UnitedHealth Group a Fortune 5 leader.

Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.

This position is full time (40 hours / week), Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 9:00 am - 5:30 pm.

This will be on the job training and the hours during training will be 9:00 am - 5:30 pm, Monday - Friday

The Scan queue is monitored and checked for documents Reception is responsible for attaching to patient charts

The Fax queue is monitored and checked for documents Reception is responsible for attaching or re - routing to the correct department

Ordering supplies for all of the office and field staff

Maintain office phone list of all office staff and distribute as necessary

Coordinate repair of office damage, or other needs, with the property management

Use appropriate language and etiquette on jabber and in emails

Ensure keys to medical record room are kept safe and always returned to front desk

Do projects as assigned by leadership

Split up referral packets and appropriately name them in patient charts when Intake needs assistance

Work on duties as assigned by Director of Operations

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

High School Diploma / GED OR equivalent experience

Must be 18 years of age OR older

Basic computer skills

Reside within 30 miles from the office located at 485 North Juniper Drive, Suite 2, Chandler, AZ 85226

Availability to work a set 8 hour shift between the hours of 9:00 am - 5:30 pm, Monday - Friday, including the flexibility to work possible overtime either before, after, or on a different day from the regular schedule

6+ months of previous receptionist, clerk, and / or administrative experience including experience with multiple phone lines, heavy inbound call volume, Fax, email, data entry, as well as sorting and distribution of mail

Healthcare experience with a focus on administrative tasks

Adobe experience - ability to break down a large document into smaller pieces and save it into another folder

Bilingual fluency in English and Spanish

Punctual and can communicate well with all levels of employees as well as clients and customers

Extended periods of sitting at a computer and use of hands / fingers across keyboard or mouse

Business office environment with moderate noise level due to representatives talking, using computers, printing and other floor activity

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $16 - $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. J-18808-Ljbffr UnitedHealth Group