Ambulance Transport EMT

First-Care thrives as a “customer service” culture. We define the “customer” differently than some in our industry in that we consider not only our patients our customers, but also the people who ask for our help in transporting the patient from one place to another. We offer superior customer service not just in the ambulance but also on the telephone, through scheduling software, and through strong partnerships with facilities and healthcare providers.

An EMT provides emergency medical care and transportation to patients who access the EMS System. The EMT is an entry-level position within the EMS team and is trained to assist higher certified technicians, including paramedics, in the treatment of patients. In non-emergency situations, the medical response team provides transportation to patients who require an ambulance because of a medical condition. Complete Ambulance Operations Training

Complete Stretcher and Stair Chair Training

An EMT provides emergency medical care and transportation to patients who access the EMS System. In non-emergent situations, the medical response team provides transportation to patients who require an ambulance because of a medical condition.

While on duty, the EMT will practice skills and fulfill duties within the designated scope of practice, the Standard of Care, any physician order, or any direction by higher medical authority.

The EMT will respond to EMS calls as assigned by the communications center, observing First-Care’s policies on “out of chute” and “end of shift” time.

The EMT will know and follow all First-Care policies and procedures regarding normal operations and treat all First-Care customers, patients, fellow employees, and vendors with honesty and respect according to First-Care’s Code of Conduct.

The EMT will observe a strict standard of patient confidentiality regarding the access, possession, or transmission of personal health information (PHI) per First-Care’s privacy policies.

The EMT will safeguard all patient protected health information in accordance with First-Care privacy practices, federal and state law, and professional standards.

The EMT will report any concerns regarding breaches of confidentiality or violations of policy to the Legal Department in person, by email, or anonymously as permitted by federal regulation.

Prior to each shift and in accordance with Indiana law, the EMT will account for, inspect, and certify the operability of all required basic equipment on the assigned unit.

The EMT will operate assigned vehicles and conduct themselves according to law and First-Care’s safety policies, including all procedures designed to ensure crew and patient safety.

The EMT will submit documentation that is complete, accurate, and timely prior to leaving his/her shift.

The EMT will help maintain a clean and hazard-free work environment by performing cleaning chores as requested in both vehicles and stations.

The EMT will maintain physical fitness sufficient to perform lifting, bending, stooping, and other physical activity without injury.