Internal Communications & Marketing Writer

With an annual budget of $2.3 billion and more than 7,000 employees throughout the five boroughs, the New York City Department of Health and Mental Hygiene (NYC DOHMH) is one of the largest public health agencies in the world, serving 8 million New Yorkers from diverse ethnic and cultural backgrounds. We're tackling a broad range of public health issues with innovative policies and programs and getting exceptional results, but our work is never finished. The breadth of our innovative programs provides the widest range of choices for every member of our team.

The Office of External Affairs manages many of the agency’s most critical interactions with the public, from raising awareness and promoting healthy behaviors to advancing policies and responding to health emergencies. The Bureau of Communications, housed within the Office of External Affairs, develops culturally responsive public health marketing campaigns; generates and crafts materials to inform New Yorkers of health information and program services, ensuring accessibility for all; provides access to translation services for collateral materials and clinics; maintains the agency’s website; and publishes content on the agency’s social media platforms. Within Creative Communications, the Content and Copy team oversees the writing, editing, and creation of content to inform New Yorkers of key health topics and emergency situations.

Reporting to the Executive Communications Manager, they will serve as a dedicated internal writer to support the New York City Health Commissioner’s internal communications, including a weekly newsletter. This candidate will thoughtfully write and produce the Commissioner of Health’s weekly communications material with joy, curiosity, and care. The executive communications internal writer – will craft compelling, human-interest, employee-facing stories and content that keep NYC Health Department employees informed, engaged, and aligned with core agency objectives. This role will contribute to the broader strategy and projects of the executive communications team, in support of championing the New York City Health Commissioner’s thought leadership in alignment with agency communications goals.

Serve as the lead writer for the NYC Health Commissioner’s internal content.

Plan and execute internal communications content with support from the executive communications manager for the NYC Health Commissioner.

Serve as a fierce champion and advocate of internal staff, uplifting the stories of NYC Health Department employees.

Source and identify internal stories to feature toward an audience of 7,000 colleagues to create a credible, concise tone across all departments, in final publishing.

Occasionally provide research and drafting support to the Executive Communications Manager and/or the Deputy Speechwriter on remarks, video scripts, and social copy.

Manage urgent deadlines and juggle multiple priorities at once.

Develop creative messaging and strategies to elevate the profile of the NYC Health Commissioner to agency staff.

Develop and maintain master internal communications calendar for the executive communications team, aligned with the Communications Bureau’s strategy.

Work in collaboration with agency’s creative communications team on design elements of newsletter.

Translate staff stories into social media copy.

Coordinate with other departments within the Agency for the production Commissioner’s weekly newsletter including working closely with internal subject matter experts and creative design partners to ensure accuracy and professionalism of all content.

Be a platform-fluid writer, with an ability to contribute to broader executive communications strategy and projects.

Ensure all content meets accessibility, inclusivity, and language access standards.

Bachelor’s degree in communications, journalism, advanced degree or equivalent professional experience a plus.

Minimum of 3 years of experience editorial planning, ghost writing, and/or internal communication.

Interest in speechwriting, as this role will occasionally support the Commissioner of Health’s speechwriter.

Additional Desired Qualities

Familiarity with content accessibility standards and best practices for plain language.

Project management: administer deadlines, priorities, and long-term deliverables simultaneously.

Cultural competency: creating inclusive content and engaging respectfully with diverse communities.

Hybrid Work Schedule.

Generous Paid Time Off and Holidays.

An attractive and comprehensive benefits package including Medical, Dental and Vision.

Flexible Spending Accounts and Commuter Benefits.

Company Paid Life Insurance and Disability Coverage.

Ongoing training and continuous opportunities for professional growth and development.

This is a temporary grant-funded position ending in November 2027.

At PHS, we place immense value on diversity within our teams, understanding that varied backgrounds and experiences significantly enhance our community and propel us toward our goals. We are eager to discover how your unique perspective can bring positive transformations to our team and help advance our mission of creating healthier, more equitable communities.

PHS is proud to be an equal opportunity employer and encourages applications from women, people of color, persons with disabilities, LGBTQIA+ individuals, and veterans.

Monday-Friday