Head of Operations **URGENT**

The Loading Operations Supervisor oversees daily activities in the Repairs, Kiln, and Loading areas. This role ensures efficient, safe, and organized operations while maintaining compliance with all company policies, safety standards, and industry regulations. The Supervisor is accountable for production targets, quality control, employee performance, and clear communication between departments. A successful candidate will lead by example, maintain a strong presence on the floor, and ensure smooth transitions between shifts.

Supervise and coordinate employees in the Repairs, Kiln, and Loading areas to meet production, safety, and quality standards.

Ensure clear direction and accountability are provided to employees at the beginning of each shift.

Monitor employee performance, provide coaching as needed, and elevate concerns to management when necessary.

Daily Presence & Shift Management

Be on the production floor before the shift begins, before and after breaks/lunch, and remain present through end-of-day cleanup.

Verify all setups are complete for the night shift or following morning shift, including hopper prep, kiln setup, wood supply, core placement, and trailer strapping.

Maintain organized work areas and enforce housekeeping standards.

Ensure repairmen have sufficient materials and support to minimize downtime.

Coordinate with Dispatch, Inbound Supervisor, and Forklift Operators to manage road vans, hoppers, and inventory.

Monitor kiln operations to ensure compliance with ALSC, TP, and Pro Pallet standards.

Ensure violations are addressed, inspections are supported, and kiln supplies (ink, stamps, etc.) Oversee proper strapping, loading, and compliance with shipping requirements.

Supervise forklift operators to ensure safe and accurate loading/unloading of trucks, trailers, and flatbeds.

Ensure all orders are loaded securely, strapped, and documented correctly.

Communicate with Dispatch, jockey drivers, and loaders to align equipment needs and shipping schedules.

Inspect trailers, equipment, and straps for safety and compliance.

Safety & Compliance

Enforce OSHA standards, forklift safety, and company safety policies.

Immediately address unsafe conditions or equipment issues and report to management.

Serve as the primary point of contact between employees, dispatch, and operations management for loading-area activities.

Communicate shift performance, issues, and next-shift instructions clearly and promptly.

Strong understanding of forklift operations, kiln/heat treat processes, and pallet repair/loading procedures.

Ability to lead by example with a strong floor presence and accountability.

Ability to work in a fast‑paced environment with flexibility for overtime.

Forklift certification and knowledge of OSHA safety requirements preferred.

Monday - Friday starting at 7am until all operational duties are completed (overtime as needed). Supervisor must remain until all repairs, kiln operations, and loading activities are completed, including cleanup.

Health insurance

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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