Head of Programme Management

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DEPARTMENT

HBCI (Home Based Crisis Intervention Program)

JOB TYPE

Part Time, 21 hours per week

OBJECTIVES

Reporting to the HBCI Program Supervisor, the part-time HBCI Coordinator supports the delivery of high-quality, family-centered, home-based crisis intervention services for youth and families by providing clinical supervision, staff support, program oversight, and regulatory compliance monitoring. The HBCI Program Coordinator collaborates with internal and external stakeholders to ensure effective service delivery, adherence to OMH and agency standards, and the achievement of program goals and outcomes while promoting best practices in behavioral health care.

DUTIES AND RESPONSIBILITIES

Works closely with the HBCI Program Supervisor to ensure all HBCI program requirements are met.

Collaborate with the HBCI Program Supervisor in the development and implementation of program goals, objectives, and strategies.

Supervises Interventionists who provide on-site and crisis-based intervention services to high-risk youth and their families.

Accompany HBCI staff on initial home visits and provide coverage for visits when staff are unavailable or out of the office.

Monitors the productivity and performance of HBCI Interventionists to ensure delivery of high-quality services.

Reviews staff documentation in the Electronic Health Record (EHR) system to ensure timely, accurate, and complete recordkeeping.

Ensures compliance with all applicable regulatory requirements, including those established by OMH and DOHMH.

Provides 24-hour on-call coverage for the HBCI program, as assigned.

Collaborates with the Director of Behavioral Health/Clinic, Assistant Directors, Program Coordinators, Intake Department, and Quality Assurance team to deliver best-practice clinical services in compliance with OMH regulations.

Attends agency, community, and external meetings and events as required.

Performs other duties as assigned by the HBCI Program Supervisor and/or the Director of Behavioral Health.

SPECIFIC SKILLS

Knowledge and experience utilizing evidence-based treatment models and interventions.

Strong organizational skills with the ability to manage multiple responsibilities effectively.

Excellent verbal and written communication skills.

Strong interpersonal skills with the ability to build and maintain collaborative working relationships.

Ability to present program services and information to community organizations and stakeholders.

Demonstrated cultural competence, humility, and sensitivity when working with diverse populations.

QUALIFICATIONS

LMSW/ LCSW or LMHC with a current New York State License.

Minimum of two (2) years of experience working with children, adolescents, or young adults experiencing acute mental health crises.

Experience providing services to youth and families impacted by behavioral health challenges.

Experience delivering home-based services and willingness to travel to clients’ homes.

Experience providing clinical supervision to staff, SIFI training preferred.

COMPENSATION

$35 per hour, 21 hours per week

About Northside

Northside Center for Child Development serves more than 5,500 children and families across New York City each year through high-quality, outcome-driven behavioral health, early childhood education, and enrichment services. With over $34 million in annual funding, Northside provides the comprehensive support children and families need to overcome adversity, build resilience, and pursue their dreams.

Founded in 1946 in Harlem, Northside has been a cornerstone of the community for eight decades, leading the way in integrating education and mental health to support children’s development. Several of Northside’s innovative programs were the first of their kind in Harlem, setting standards of care that continue to influence social service agencies throughout the United States today.

Northside’s founders, Drs. Kenneth B. and Mamie Phipps Clark, were renowned, pioneering psychologists whose groundbreaking research was instrumental in the 1954 Brown v. Board of Education landmark Supreme Court decision that declared school segregation unconstitutional. Their belief in the worth, dignity, and potential of every child continues to guide Northside’s mission and inspire its work today. Northside is driven by its vision and principle, “Each Child…First Chance.”

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