IT SysAdmin

Systems Administrator
Reports to: Planning and Systems Vice President
We believe that our people are our greatest asset and consider our employees as family. Join us and leverage your technical expertise to foster a resilient, secure, and innovative IT environment. Your contributions will directly impact our operational excellence and customer satisfaction.
As a valued team member, you will be eligible for a generous compensation and benefits package that includes: medical, dental and vision insurance, a health savings account with an annual employer contribution, a 401(k)-retirement plan with generous employer match, paid time off plus 11 paid federal holidays, training and professional development programs, tuition reimbursement, reduced fees and rates on certain loan products, and much more!

About the Systems Administrator Role
As our Systems Administrator, you hold the keys to Trustco Bank's digital engine room. You are responsible for the high-level oversight of our production Windows and Linux server environments, ensuring our Active Directory, SQL Databases, and File Servers operate with flawless precision. Reporting to the Planning and Systems Vice President, you aren't just maintaining systems-you are designing the standards that keep our financial institution secure.
The Infrastructure Authority: Own the maintenance and configuration of Active Directory, Group Policy, and SQL Databases. The Subject Matter Expert (SME): Act as the "Level 3" specialist, troubleshooting advanced issues that span workstations, servers, and complex applications.
Partner with third-party providers to integrate, troubleshoot, and maximize the performance of external applications used by the Bank.
Work side-by-side with our Networking, Security, and Programming teams to implement high-impact projects and configuration changes.
Help lead the charge in setting system standards and long-term goals. You will analyze and recommend the hardware and software that will define our 2025 roadmap.
The Technical Mentor: Elevate the entire IT department by training help desk technicians and personnel, while building a robust "Source of Truth" library of technical documentation.
A bachelor's degree in computer engineering or equivalent level of education and experience.
Excellent knowledge of IT systems and infrastructure.
At least five years of work experience in all phases of computer operations.
Working knowledge with Microsoft Office Programs; Excel and Word.
Fluent in English; bilingual a plus
Master's degree in computer engineering related field.

Full-time position; Monday - Friday, 8:30 am - 5:00 pm; (includes use of standard office equipment.
Travel : Occasional travel using personal vehicle; overnight trips may be necessary. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability, or protected veteran status. Selection for training, including apprenticeship
• It is the policy of Trustco Bank to cooperate to the fullest extent with the applicable regulations of the Civil Rights Act and any legislation on Equal Employment Opportunity.