Desktop Support Technician II
$25 - $27 per hourAA2IT
REQ ID:CMPCJP00060745
Title - Desktop Support Technician
Location - Schenectady, NY
Duration - 6 month contract-to-hire
Hours - Monday through Friday 8 AM to 5 PM
Pay Rate - $25-27/hr
Responsibilities -
Q1. How many years of desktop support experience do you have?
Q2. Are you A+ certified?
Q3. For submission, client needs MM/DD of Birth a- kindly share.
Q4: WE have 2 location for work A-1 Research Circle, Niskayuna NY and B - 1 River Road, Schenectady NY - which location you wants to work
Title - Desktop Support Technician
Location - Schenectady, NY
Duration - 6 month contract-to-hire
Hours - Monday through Friday 8 AM to 5 PM
Pay Rate - $25-27/hr
Responsibilities -
- Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
- Documents, maintains, upgrades, or replaces hardware and software systems.
- Supports and maintains user account information including rights, security, and systems groups.
- Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
- Network connection issues, track network connections back to network switches.
- Escalates problems and issues to a higher level of support if unable to resolve.
- Represents the company in a professional and businesslike manner and communicates effectively with customers and associates.
- Interacts with customers, responding to routine technical questions or request for information
- Hardware repair, troubleshooting of hardware and software images, IMAC tasks
- 3+ years of experience supporting PC hardware and software
- Comfortable providing hand & feet support for servers and networks
- Experience supporting mobile data plans, mobile networks, and devices is a plus
- A+ certification is a plus
Q1. How many years of desktop support experience do you have?
Q2. Are you A+ certified?
Q3. For submission, client needs MM/DD of Birth a- kindly share.
Q4: WE have 2 location for work A-1 Research Circle, Niskayuna NY and B - 1 River Road, Schenectady NY - which location you wants to work
Vacancy posted 5 days ago
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