IT SysAdmin

Howard Payne University, a church-related institution affiliated with the Baptist General Convention of Texas, seeks to employ evangelical Christians who are dedicated to teaching and service as they model the principles of the Christian faith and the University’s sincere religious beliefs.

Howard Payne University (hereafter, University) is committed to the integration of learning and Christian faith in the pursuit of truth. Employees are expected to embrace the Christian Mission Statement and Core Values of the University and must support the University’s affirmation of traditional Christian and Baptist beliefs by leading lives of service through active involvement in Christian activities both on campus and through a local church.

Howard Payne University is a Christ-centered academic community dedicated to excellence by developing and equipping the whole person for intellectual inquiry, personal and professional integrity, and service to God and humanity.

We believe and affirm that the University as an institution and each individual called to serve the Lord at Howard
Focused on Community (cf. Called to Service (cf. As a condition of employment, employees agree to be paid by Direct Deposit. Application Procedure
a letter of application addressing in detail how you meet the position requirements
a completed HPU Employment Application

The Enterprise Systems Administrator is responsible for the administration, support, configuration, security, and continual improvement of the University's Ellucian Colleague ERP system and related enterprise applications. This position partners with campus departments to support business processes, user adoption, training, reporting, and system enhancements.

Responsible for administration, configuration, implementation, enhancement, and support of the University's ERP and enterprise application environment

• Responsible for daily functionality, user support, user training, and product documentation
• Coordinate user testing and validation activities related to system upgrades, patches, enhancements, and business process changes
• Determine the feasibility of user requests based on existing technical systems and data structures. Assess the impacts of system modifications on relevant processes or applications
• Maintain routine data imports, exports, and system interfaces. Work with vendors and IT staff to support enterprise application integrations
• Create, maintain, and support operational reports and reporting processes that assist campus departments in meeting business needs
• Analyze and research system and application issues independently and work with consultants, vendors, and other IT staff members to resolve technical issues
• Serve as primary administrator for assigned Ellucian Colleague modules and related application
• Serve as a trusted partner to campus departments by providing responsive support, guidance, and training related to enterprise systems and business processes. Develop end-user documentation and training resources
• Create and maintain user accounts, providing access to enterprise applications, system resources, and security roles while adhering to the principle of least privilege
• Maintain security for assigned applications and assist with institutional data integrity, retention, and compliance efforts
• Communicate resolution plans to interested stakeholders and ensure an open line of communication between end users and IT Services
• Collaborate with other IT employees to develop and implement security and compliance-related procedures and controls. Coordinate testing and deployment of Colleague releases, patches, and upgrades. Periodically assist with testing of system disaster recovery plans and procedures
• Work directly with Ellucian support and third-party vendors to resolve application issues
• Work cooperatively with other IT staff members and perform other duties as assigned by the AVP for IT

Modeling Christian Faith - Must be committed to modeling the Christian faith. Displays a proven record of modeling the Christian faith in business operations, management roles, customer service functions, and interactions with others. Is committed to continuing to model Christian faith in a manner consistent with the University’s Mission Statement and Core Values

• Analytical - Synthesizes complex or diverse information, collects and researches data, uses intuition and experience to complement data, designs work flows and procedures
• Project Management - Develops effective project plans, coordinates projects, communicates changes and progress, completes projects on time and budget, and manages project team activities effectively
• Pursues training and development opportunities; Customer Service – Manages difficult or emotional situations effectively, solicits feedback to improve service, responds to requests for service and assistance promptly and effectively, meets the commitments they make to others
• Written Communication - Writes clearly and informatively, edits their work for correct spelling and grammar, varies their writing style as needed, presents numerical data effectively, is able to read and interpret written information effectively
• Teamwork - Balances the needs of the team and individual responsibilities effectively, exhibits objectivity and openness to others' views, gives and welcomes feedback, contributes to building a positive team spirit, puts the success of the team above their own interests, is able to build morale and group commitments to goals and objectives, supports everyone's efforts to succeed
• Change Management – Develops workable implementation plans; prepares and supports those affected by change; Quality - Demonstrates accuracy and thoroughness, looks for ways to improve and promote quality, applies effective feedback to improve performance, and monitors their own work to ensure quality
• University Support – Follows policies and procedures consistently; completes administrative tasks correctly and on time; supports the University’s Mission Statement and Core Values; benefits the University through external community and professional activities; supports affirmative action and respects diversity
• Judgment - Displays willingness to make decisions, exhibits sound and accurate judgment, supports and explains reasoning for decisions, includes appropriate people in the decision-making process, makes timely decisions
• Professionalism - Approaches others in a tactful manner, reacts well under pressure, treats others with respect and consideration regardless of their status or position, accepts personal responsibility for their own actions, and follows through with commitments
• takes calculated risks to accomplish goals

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Education and/or Experience – Associate's degree or higher in a relevant field and two years of related experience preferred. Equivalent combinations of education, technical training, and experience will be considered
• Language Skills - Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Reasoning Ability - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Computer Skills - Minimum 2+ years of experience supporting end-user systems, including ERP, enterprise application, or higher education information systems preferred. Experience with Ellucian Colleague, Microsoft 365, reporting tools, user security administration, and SaaS applications is preferred
• License - Must maintain a current Texas driver's license and be at least 21 years old to drive any vehicle, including personal vehicles, on behalf of the University while performing job duties
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 50 pounds installing computer systems hardware. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. toxic or caustic chemicals used to clean and/or renovate buildings and maintain the grounds of the University. extreme heat and risk of electrical shock. The noise level in the work environment from computer equipment is usually moderate