Head of Programme Management

Program Manager II

The mission of Catholic Charities Twin Cities is to serve those most in need and to advocate for justice in the community.

Our programs for children, families, and adults serve more than 25,000 people every year. As the need for our services grows, Catholic Charities is working to adapt and respond with strategies that prevent poverty, meet basic needs in times of crisis, and create pathways to greater stability.

Catholic Charities is seeking a dynamic and self-motivated people leader who is compassionate, trauma-informed, and culturally aware to serve as a Program Manager II at our St Anthony/St Paul Residence.

The Program Manager II provides leadership and operational oversight for our St Paul/St Anthony Residences - a welcoming, daytime program within Catholic Charities' Midway campus. This role ensures coordinated, high-quality services delivered in partnership with community organizations such as Ramsey County, Minnesota Community Care, veteran services, and mental-health providers. The Program Manager cultivates a trauma-informed, inclusive environment that fosters dignity and belonging while maintaining strong operational, financial, and compliance standards.

The successful candidate demonstrates collaborative leadership, strong business acumen, and a deep commitment to Catholic Charities' mission of ending homelessness and poverty.

Provide strategic and day-to-day leadership for the Residences operations and service coordination.

• Supervise, coach, and support program staff to deliver high-quality, trauma-informed services.
• Monitor data accuracy, outcomes, and reporting for accountability and continuous improvement.
• Lead program planning and quality-assurance initiatives that align with agency and community goals.
• Represent Catholic Charities in cross-agency meetings and collaborative networks focused on homelessness and housing stability.
• Foster an inclusive, welcoming environment that reflects Catholic Charities' mission and values.
• Has the ability to work with diverse and/or low-income populations, including those who may be experiencing homelessness, unstable housing, and/or mental illness.

Commitment to trauma-informed care, harm reduction, and housing-first principles.

Equivalent experience or bachelor's degree in human services, public administration, or a related field.

Minimum of three (3) years of progressive program management and supervisory experience.

Demonstrated experience with budget oversight and data-driven program management.

Knowledge of issues related to homelessness, mental health, chemical dependency, and housing systems.

Job Classification: Full-Time; Catholic Charities is an equal opportunity employer.

Catholic Charities Twin Cities