Hospitality Ambassador 2nd Shift

We won’t put you in a box as a ‘receptionist’ or ‘food and beverage’ person. With us, you’ll become a champion multitasker - customer service, receptionist, concierge, barista, mixologist, logistics and more. You will be a citizenM ambassador, free to be yourself to do the best job you can. Department: Hotels

Employment Type: Permanent - Full Time

Reporting To: hotel manager

We won’t put you in a box as a ‘receptionist’ or ‘food and beverage’ person. With us, you’ll become a champion multitasker - customer service, receptionist, concierge, barista, mixologist, logistics and more. You will be a citizenM ambassador, free to be yourself to do the best job you can. We’re proud to put humanity back in the hospitality industry, and that’s because of our ambassadors. your typical citizenM shift could include:

Making sure everyone gets a warm welcome as soon as they walk in;

Helping guests at the self check-in kiosks (we have no reception desk);

Preparing and serving hot and cold local food;

Being a kitchen hero - this means you'll be dishwashing, kitchen cleaning, food handling and cooking

Brewing delicious coffee or mixing a signature cocktail;

Maintaining the living room and the canteen clean, and arranging food displays for the following shift;

Helping our guests with any requests or demands regarding our facilities (you may even get some new tech skills).

Typical shifts are: morning, evening
Morning: 7:00AM-3:30PM

Evening: 3:00PM-11:30PM

Availability to work weekends is required!

You want to do the right thing for our guests, your colleagues, community and for the planet;

Fluent in English. Other language abilities are welcome too!

A United States citizen, or have the appropriate authorization to be able to work in the United States (we cannot facilitate visas or work permits)

Able to travel for training purposes. See list of acceptable identification documents for travel in the US here.

Competitive pay of $35.01 per hour

Medical, dental, vision benefits at an extremely low employee cost;

Life insurance and 401K;

Ability to expense up to €1,000 (or the equivalent amount in local currency) each year to use toward personal stays at participating citizenM hotels (prorated amount based on start date).

Meal and coffee (or tea) on us during your shift break

Employee Assistance Program (EAP)

Opportunities to let your talent travel to other citizenM properties (many ambassadors have become hotel managers in just a few short years here...)

Celebrating Diversity
citizenM celebrates diversity and is committed to creating an inclusive environment for all employees and applicants. If you need any accommodations made throughout the interview process or beyond, please feel free to include it in your application. We are happy to continue the conversation to help support you and our business operations.

Information shared and processed as part of our recruitment process, and any job applications you choose to submit is subject to citizenM’s Applicant and Candidate Privacy Policy. Talking about oneself in an application isn’t always easy, and we understand that AI can be a useful tool in that process. All of our applications are read and reviewed by real people (that’s us!).