Weekend Evening Counselor

Department: Division of Enrollment Management
Classification: Education Support Spec 2
Job Type: Full-Time
Work Schedule: Full-time (1.0 FTE, 40 hrs/wk)
Salary: Salary starting at $42,000, commensurate with education and experience
The Division for Enrollment Management, as part of the Office of the Provost at George Mason University, supports student recruitment, retention, and success. We develop and implement strategic enrollment management plans, create and facilitate processes, and inform policies that guide students through their academic journey from recruitment to post-matriculation. Driven by a commitment to transparent, data-informed decision-making, the Division advances institutional enrollment goals through collaboration, innovation, and a student-centered approach.
The Office of Admissions facilitates the recruitment and enrollment of freshmen, transfer, graduate, and non-degree students in alignment with the University's strategic plan, ensuring a diverse and successful student body that contributes to the institution's excellence and global impact.
The Admissions Counselor actively recruits new freshmen and transfer students by planning and executing recruitment activities in assigned locations. Extensive travel within the United States is required. Serves as the on-call person to meet with prospective students and families that walk into the office, and is the contact person for any escalations from the front-line service team as scheduled. Conducts information sessions presented to prospective students and their families on academics, campus life, and how to apply to George Mason University. Assists in various recruitment and marketing functions, including, but not limited to, coordinating college fairs, developing campus visit experiences, staffing events, assisting in writing and coordination of print, email, web-based, and social media communications and marketing for prospective students and other primary audiences.
This position requires frequent evening and weekend work.
Contacts and travels to schools or community colleges;
Conducts presentations that highlight George Mason University;
Schedules and conducts high school visits and college fairs;
Manages university funds responsibly;
Remains up to date on all relevant information/policies about the institution.

Reviews freshmen undergraduate applicant files and makes appropriate admissions decisions in the student database following established policies and procedures:
Periodically supports review of transfer, non-degree, and/or graduate applicants, as needed; Serves as an active and committed member of the admissions committee.

Participates in day-to-day operational activities and processes of the admissions office including, "Counselor of the Day (COD)," "Office of Transfer Services (OTS)," and "Informational Officer of the Day (IOD)";
Staffs and attends all admissions-sponsored events and assists with planning and logistics as assigned;
Builds and improves upon existing resources and processes related to assigned projects;
Participates in marketing related activities in conjunction with the Office of Integrated Enrollment Marketing and the Office of Admissions, on an as-needed basis, or as assigned;
Reviews, edits, and contributes content related to prospective and admitted undergraduate students;
Provides Admissions-specific information and customer service;
Bachelor's degree in related field, or any combination of education and experience equivalent to a bachelor's degree in related field;
Demonstrated customer service experience;
Ability to handle sensitive and/or confidential information and situations;
Demonstrated ability to prioritize projects often working on multiple projects concurrently and adhering to tight deadlines;
Must currently possess an appropriate, active, valid motor vehicle operator's license that meets all of GMU's requirements for operating state vehicles and equipment under Mason's Vehicle Use Policy 1411 The Office of Risk Management reserves the right to review the driver's licenses and Motor Vehicle Reports (MVRs) of all candidates selected with employment contingent upon a favorable review.
Previous experience working in an office setting;
Previous experience with Ellucian Banner software;
Experience with Salesforce customer relationship management (CRM) software;
Bilingual.

For full consideration, applicants must apply for the Admissions Counselor at Complete and submit the online application to include three professional references with contact information, and provide a cover letter and resume.