Head of Operations & Business Management

Warehouse SupervisorPatterson isn't just a place to work, it's a partner that cares about your success.Job SummarySupervises the daily operations of warehouse associates in assigned department. This position works in partnership with the Department Manager or Operations Manager to support the achievement of delivering results in the fulfillment center.Essential FunctionsOperationsKeeps accurate records of assigned department – Shipping, Receiving, Inventory, ReturnsConduct routine audits and alert Manager of any irregularities of product inventory or processes (i.e. count and location errors, shortages and damages).Maintains facility organization and cleanlinessIdentifies and addresses any safety hazardsMaintains housekeeping standards and ensures that all sanitation requirements are metResponsible for the entire production flowResponsible for the unloading, staging and put away of merchandise and materialsPerforms cycle countsEvaluates product placement, storage bins and manages expirationsPeople & Talent ManagementProvides direction, assigns responsibilities and motivates the team to achieve department goalsEncourage the growth of all direct and indirect reports through skill development and goal settingHold direct reports accountable for meeting performance standards and departmental performance goalsMentor employees, measure performance, and complete regular performance reviewsResolve employee issues in an effective and consistent mannerCommunicates fulfillment center, network and corporate information during daily start up meetingsCreates a positive work environment that promotes creativity, team work and recognitionAids in establishing, supporting or promotion of location and network activities that are designed to strengthen and improve teamwork and moralProvides training and coaching to Warehouse associatesDetermines proper staffing levels to ensure that all productivity levels remain currentParticipates in the performance review process and makes recommendations for promotions and identifies needs for disciplinary action when appropriateReviews and correct timecards for accurate submission to payrollAdditional functionsPerforms duties within the warehouse if the business needs arisePerforms other duties as assignedJob QualificationsRequired QualificationsHigh School Diploma or GED1 or more years in a Patterson Fulfillment Center or equivalent experienceProven soft skills – analytical, problem solving, communication, interpersonalOrganized, strong attention to detailDemonstrated success in prioritizing and time-managementPreferred QualificationsAssociates Degree or equivalent combination of education and work experiencePrevious experience with SAP and utilizing inventory systemsPrevious Management experienceWorking ConditionsMaterial and Equipment Directly Used:General warehouse equipmentGeneral office equipmentMS Office, Shipping and proprietary inventory management softwarePhysical DemandsMoving 75% of the timeFrequently grasp, reach, bend and stoop in narrow/confined spacesLift and carry up to 55 pounds, team lift 56 to 100 pounds: continuous, moderate or occasional heavy physical activityMust be able to be on your feet both walking and in a standing position more than 6 hours per dayMust be able to operate forkliftMust be able to position self to lift, move, open and flatten boxes and packagingEnvironmental FactorsThe fulfillment center is a warehouse for the storage and fulfillment of dental, production animal, and companion animal supplies and equipment. In general, the building's primary work area consists of pallet storage racking, roller storage and small item storage shelving. The facility uses powered conveyor systems for the transportation of products. Pallet jacks and forklifts are used for palletized products. Some positions require use of safety equipment, which is provided as needed.Travel and On-callThis position requires at minimum two trips per year within the United States of AmericaThis position is part of the emergency response team in addition to on call responsibilitiesWhat's In It For You:We provide competitive benefits, unique incentive programs and rewards for our eligible employees:Full Medical, Dental, and Vision benefits and an integrated Wellness Program401(k) Match Retirement Savings PlanPaid Time Off (PTO)Holiday Pay & Floating HolidaysVolunteer Time Off (VTO)Educational Assistance ProgramFull Paid Parental and Adoption LeaveLifeWorks (Employee Assistance Program)Patterson Perks ProgramThe potential compensation range for this role is below. religious practices and observances; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.