Medical Receptionist (Healthcare Office)

Florida Urology Partners is growing and we are searching for a cheerful and helpful medical receptionist to join our team. Our office is located across the street from the Wal-Mart on the corner of Sun City Blvd and US 301. Our office is a beautiful, modern, light and bright clinic.
We have more than one practitioner in this location, so it is very busy with lots of activity. You must be organized and able to keep track of your day. The Medical Front Desk Receptionist role is responsible for basic clerical tasks such as answering phones, greeting patients and visitors, and scheduling appointments in a professional and timely manner. Excellent communication skills are necessary. A welcoming smile is required. Bilingual English/Spanish is preferred but not required.
Responsibilities Welcomes and greets all patients and visitors, in person or over the phone
Answers the phone with a polite, consistent phone manner using proper telephone etiquette
Keeps the reception area clean and organized
Registers new patients and updates existing patient demographics by collecting detailed patient information
Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff
Responds to inquiries by patients, prospective patients, and visitors in a courteous manner
Maintains medical office supplies and monitors inventory and office equipment
Protects patient confidentiality, ensures PHI is secured, and logs off the computer before leaving it unattended
Collects co-pays and patient balances
Upholds HIPAA regulations
Qualifications Knowledge of the healthcare field and medical specialty, medical terminology, and general administrative and clerical procedures. Working knowledge of healthcare insurance preferred, with proper grammar, spelling, and punctuation.
Computer skills: Electronic Health Records (EPIC), Outlook, Windows, Microsoft Word, online insurance carrier websites, Phreesia.

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