Head of Operations & Business Management
Teleflex Inc
As a global provider of medical technologies, Teleflex is driven by our purpose to improve the health and quality of people’s lives. Through our vision to become the most trusted partner in healthcare, we offer a diverse portfolio with solutions in the therapy areas of anesthesia, emergency medicine, interventional cardiology and radiology, surgical, vascular access, and urology. Teleflex is the home of Arrow™, Barrigel™, Deknatel™, LMA™, Pilling™, QuikClot™, Rüsch™, UroLift™ and Weck™ – trusted brands united by a common sense of purpose.
Global Operations – Global Operations is a complex and diverse organization within the company which is responsible for product fulfilment to all our customers from end to end. We pride ourselves on being totally Customer Centric in our unrelenting focus on Improving Quality, Service and Value as perceived by our customers. Our employees are dedicated to the Global Operations Enterprise Excellence journey. Join a dynamic, growing team that offers healthcare providers an array of medical technology solutions that make a difference in patients’ lives.
Leads functional distribution centre operations within the North American Distribution Center by owning daily execution, leadership development, process discipline, and performance improvement across assigned operational areas. This role is accountable for safety, quality, service, inventory accuracy, productivity, labor performance, compliance, and team effectiveness. At Teleflex, we are committed to Doing Distribution Differently — building an operation where disciplined execution, high standards, continuous improvement, and a strong team culture work together. This is not a status quo operations role. The Operations Manager is expected to strengthen the system, raise the standard, develop the leaders who run the floor, and create an environment where people are engaged, standards are clear, problems are addressed early, and the work is done with urgency, ownership, and pride. This leader must help move the operation forward by improving processes, building capability, reinforcing standards, and creating a workplace where high performance, meaningful work, and team engagement can coexist. The Operations Manager executes and sustains the Daily Operating System, ensures consistent execution across shifts, and drives improvement through floor presence, data-driven decision-making, clear accountability, and cross-functional partnership. Process Discipline, Quality & Compliance
Continuous Improvement & Operational Maturity
Leading from the floor with visible ownership, urgency, and command of the operation.
Using data, process knowledge, and direct observation to understand reality before making decisions.
Communicating clearly, closing loops, and reinforcing disciplined follow-through across shifts and functions.
Safety performance and compliance
Quality performance and error reduction
Inventory accuracy and transaction integrity
KPI attainment, visual management, and accountability reporting
Escalation management and issue resolution
Cross-shift consistency and operational stability
Continuous improvement and readiness for growth
Bachelor’s degree in Business, Logistics, Supply Chain, Operations, Project Engineering, or related field required; Minimum 5–7 years of progressive experience in distribution, logistics, manufacturing, supply chain, project engineering, or a comparable operational environment required.
Experience leading multi‑shift warehouse or distribution operations required.
experience with labor management systems preferred.
Demonstrated experience using KPIs, visual management, operational reviews, and corrective action processes to improve performance required.
Demonstrated experience of project work from an engineering perspective is required.
Experience leading continuous improvement, startup, transformation, systems implementation, or operational stabilization efforts preferred.
Medical device, regulated industry, FDA/GMP, ISO, or similarly controlled environment experience preferred.
Strong operational leadership capability with the ability to manage daily execution while improving the systems, standards, and leadership routines that produce results.
Strong understanding of distribution centre operations, labor planning, productivity management, inventory control, quality expectations, service execution, and process discipline.
Ability to interpret operational metrics, identify performance gaps, determine root causes, and drive timely corrective action.
Strong floor presence with the ability to observe work, ask effective questions, validate process adherence, and identify operational drift.
Strong judgement and prioritization skills in a fast‑paced, regulated, customer‑focused environment.
Continuous improvement mindset with the ability to convert recurring problems into sustainable process improvements.
High standards for safety, quality, compliance, housekeeping, professional conduct, and leadership behavior.
Personal ownership, humility, urgency, resilience, and commitment to team success.
TRAVEL REQUIRED: We do not ask for money or require equipment purchase up‑front.
Applicants will be considered without regard to age, race, religion, color, national origin, ancestry, sexual orientation, disability, nationality, sex, or veteran status.
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