Customer Service Officers

Benefits:
Bonus based on performance
Flexible schedule
Opportunity for advancement
Paid time off
Benefits/Perks
Competitive Compensation
Career Advancement
Training and Development
Comprehensive Benefits Package
Employee Discounts
Positive Work Environment
Locally-Owned
Cutting-Edge Tools and Equipment:
Work-Life Balance

Job Summary
We are looking for a Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.

Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.
Responsibilities
Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
Ensure repairs and maintenance tasks are completed in a timely manner
Mentor employees on best practices for improving sales and customer service techniques
Oversee day-to-day operations of the service department
Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records
Qualifications
High school diploma or GED required bachelor’s degree preferred
Valid state-issued driver’s license and clean driving record are required
Successful completion of a pre-employment drug and background screening
At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred
Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required
Why Meineke?
Meineke values personal and professional growth.
Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.
Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.
With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.