Starbucks Lead Barista-Full Time Position

Ensure service standards are met and surpassed by providing customers with prompt, quality coffee selection, purchase and preparation. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
Increase sales through effective marketing and merchandising of products in the Department.
Assist in supervision and direction of department personnel to ensure quality customer service.
Order and maintain stock and supplies, monitors conditions and appearance of same throughout the department.
Monitor code dates and product rotation, removes out of code product.
Assist customers in the selection and purchase of specialty coffee beverages and whole bean sales (as applicable).
Maintain customer service area and equipment in a clean and appealing manner.
Demonstrate Customer 1st Behavior when taking care of customer needs.
Prepare a variety of customer beverage orders such as espresso drinks and Coffee of the Day.
Must execute and adhere to all Starbucks programs, policies and promotions (i.e. Customer Voice, Siren's Eye, etc.)
Follow store policies and procedures for operational flow at each station.
Present one's self professionally and demonstrate clear communication with all customer and partner interactions.
Perform equipment maintenance in accordance with preventative maintenance checklist.
Follow cash handling and register policies.
Follow inventory stocking and recording guidelines.
Able to effectively communicate with customers and associates.
Adhere to company policies & procedures, particularly in the areas of dress code, grooming, sanitation, and maintenance of a work environment free of unlawful harassment or discrimination.
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
Ability to act with honesty and integrity regarding customer and business information.
Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
Willing and available to work weekends and holidays as needed
Able to calmly, courteously, and tactfully handle stressful situations and make a positive impression on associates and customers.
Must be a trained and certified barista.
Prior food handling.
From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
We help feed your future by providing the value and care you need to grow. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
Valuable associate discounts on purchases, including food, travel, technology and so much more.
Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.