Head of Project Management

Insight Global is looking to add a Project Manager to their client’s shared services organization. This person will be managing multiple telecommunications projects all having to do with service activation/customer experience modernization strategy. This person will be responsible for managing the entire project lifecycle from definition through implementation, ensuring projects are delivered within agreed-upon scope, budget, schedule, and quality expectations. They’ll coordinate across engineering, product, marketing, and vendor teams to align on deliverables, handoffs, testing windows, deployment schedules, and other cross-functional dependencies. They track project status, committed dates, milestones, risks, and health indicators within tools such as Jira and Nexus, maintaining accurate reporting, risk logs, and executive visibility. They ill facilitate stand-ups, program reviews, and working sessions, driving accountability by documenting decisions, assigning action items, and following them through completion. Additionally, they will evaluate scope changes, assesses impacts to timelines and resources, manages escalations, and presents leadership with clear options when project risks or triggers arise. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

5+ years of Project Management experience

• Proficient in Microsoft Office Suite (Excel, Project, etc)
• Experience with Jira for project and ticket tracking
• Go getter, ability to work independently and drive projects without much oversight - Previous Charter experience