Bagger (Transportation)

Courtesy Clerk
We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Title: Courtesy Clerk
Department: Grocery
Provides prompt, efficient and friendly customer service. Packages purchases and assists customers with delivery to their mode of transportation.
Partnerships
Customer focused
Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of; Store Operations, Perishables, and Health Wellness Home, Service Managers
Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
Miles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
Makes an effort to learn customers' names and to address them by name whenever possible.
Assists customers by: (examples include)
making note of and passing along customer suggestions or requests
Answers the telephone promptly and provides friendly, helpful service to customers who call.
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
backroom, sweeps and mops the floor, and tends to supply needs.
Assists customer in transporting purchases to their mode of transportation.
Helps train new courtesy clerks.
Stocks, faces, rotates merchandise, cleans shelves, understands shelf tags, and knows location of merchandise in the store and also in the back room.
Maintains supplies on front-end; i.e. paper/plastic sacks, receipt paper, etc.
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
Adheres to company policies and individual store guidelines.
Delivers product to customers (within the wage and hour guidelines).
Assists in other areas of store as needed.
Performs other job related duties and special projects as required.
deal with a few concrete variables.
writes identifying information request supplies orally or in writing, increased contact with people.
No education or experience requirements.
Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.
Must be able to perform the following physical activities: This position is exposed to noise, temperature extremes, dampness, dirt, and chemicals/solvents.
Equipment Used to Perform Job:
Tomra (bottle machines), window washing equipment, vacuum cleaner, power washer, brooms, delivery vehicle, phone, fax, copier, two wheeler, pallet jack, box cutter (within wage and hour guidelines).