Front Desk Receptionist / Fitness

Fitness Receptionist

The Fitness Receptionist is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The Fitness Front Desk Associate may need to process transactions, handle money, and contribute to facility cleanliness. Ensures the "Arch Amenities Group Experience" for members and guests by maintaining the standards set in Arch Amenities Group Mission Statement/Values, Standards and Expectations, and Arch Amenities Group Brand Standards.

Adheres to policies of the facility and Arch Amenities Group.

Report any incident or accident to the Facility Manager.

Submits all paperwork and financial reporting, when applicable, in accordance with Arch Amenities Group policy.

Maintain a monthly inventory of supplies and our products, when applicable.

Becomes knowledgeable about the facility and its amenities to effectively communicate with members and/or guests.

Help ensure the facility is only accessed by actual members and/or guests, and that it is always safe and secure.

Goes the extra mile for members and guests by offering to make reservations, find directions, look up phone numbers, etc.

Use time efficiently throughout shifts by checking equipment, locker rooms, inventory, etc.

Keeps the area clear of clutter and personal effects.

Informs co-worker(s) of pertinent information at the end of the shift.

Informs facility manager of any member, guest, or facility issues.

Make reservations for spa services and personal training when applicable.

Receives payments for goods and services and properly accounts for the money.

Reconciles daily sales, deposits, and receipts, when applicable.

Assists staff with lifting and storing facility equipment, furniture, and products to help maintain the facility and prepare special events.

High School diploma but college degree preferred.

Customer service experience

Excellent communication, customer service skills, and work ethics

Proficient in appropriate computer skills and office equipment

Availability of working nights, weekends and holidays

Climb/Balance-- Stairs, ladders, ropes, equipment, beams - X

Exposure to-- Exposed, work around, chemicals, odors, smells, noise, indoors or outdoors, heat, cool. - Arch Amenities Group, LLC is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Arch Amenities Group, LLC is also committed to working with and providing reasonable accommodation to individuals with disabilities.