Head of Operations & Business Management

The Operations Manager plays a vital leadership role in the overall success and operational efficiency of the Clarksville Grade & Drain Division. Reporting directly to the Division Manager, this position oversees daily field and administrative operations with a heavy focus on safety, cost control, personnel development, and maximizing equipment rental utilization. The ideal candidate will foster a team-oriented culture, streamline project workflows, build strong customer relationships, and ensure all work meets or exceeds company standards for quality and profitability.

ensure all policies are communicated, monitored, and updated. Oversee timely incident reporting, thorough investigations, root cause analyses, and corrective action implementations while keeping area RIR below industry standards.

Operational & Financial Oversight: Continuously monitor monthly financial statements, update Work in Progress (WIP) reports, and lead cost/progress reviews with Project Managers, Estimators, and Superintendents.

Equipment Optimization: Continuously evaluate, monitor, and suggest operational means and methods to optimize the utilization of rental equipment across projects.

Communication & Team Building: Conduct daily field and office touchpoints and lead weekly scheduling meetings. Maintain regular, direct communication with major clients and foster a collaborative team environment across field and office personnel.

Estimating & Project Execution: Assist with bid reviews, pre-construction planning, project scheduling, and resource allocation to guarantee projects finish safely, on time, and within budget.

Quality Control & Process Improvement: Ensure field teams receive project plans and specifications well in advance to minimize rework. Proactively identify process improvements in pre-bid analysis, job time management, and field execution.

Partner with HR to mentor, retain, and develop team members through annual training opportunities and promotion-from-within pathways.

Community & Industry Involvement: Represent the company positively by participating in local career fairs, industry associations, and community outreach initiatives.

A minimum of ten (10) years of operational experience with thorough knowledge of estimating, project management, and civil/field operations.

Proven supervisory experience with strong leadership, coaching, and problem-solving capabilities.

Proficiency in HCSS , Microsoft Windows, MS Office (especially Excel and Word), and Google Workspace.

Strong ability to read, analyze, and interpret construction plans, specs, legal documents, and technical reports.

ability to interact effectively with all levels of field and management staff.

Ability to deal with complex variables and adapt to changing site conditions and operational schedules.

Ability to perform field/office duties, including sitting, standing, walking project sites, stooping, kneeling, and occasionally lifting up to 50 lbs.

Bachelor’s degree in Civil Engineering, Construction Management, Business, or equivalent related work experience.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities