Mail Handler - Postal Service

The Mail Clerk will perform various duties related to the processing and distribution of daily mail at Vanderbilt University. This role is integral to ensuring quick and accurate delivery of incoming and outgoing mail and packages, supporting the Vanderbilt community.
Whether delivering a care package from parents to a new student or processing the mailing of brochures that will send a department's message across the country, we are committed to providing the highest level of care and service.
About Vanderbilt University:

Vanderbilt is a renowned private institution founded in 1873, located just over a mile from downtown Nashville, TN. The university's students, faculty, staff, and visitors frequently cite Nashville as one of the perks of Vanderbilt. It is a place where diversity is sought and celebrated. Vanderbilt was recently ranked #1 in the Princeton Review among 382 top colleges and universities for "happiest students" and highly ranked for "best quality of life," "great financial aid," "best-run colleges," "beautiful campus," and "great campus/city relations."
Mail Sorting and Distribution:

Ensure mail is sorted by recipient's name, department, or other specified criteria by 9 am daily.
Coordinate with external postal and courier services for timely dispatch.
Equipment Maintenance:
Operate and maintain mailroom equipment, including postage meters, sorting machines, and labeling machines.
Report any equipment malfunctions and coordinate repairs or replacements as needed.
Customer Service:
Assist students, faculty, and staff with mail-related inquiries and provide excellent customer service.
Ensure the mailroom is kept clean, organized, and free from hazards.
Adhere to university policies and procedures related to mail handling and distribution.
Stay updated with postal regulations and changes that might affect university mail operations.
High school diploma or GED is required.

• The motor vehicle check will evaluate the applicant's driving history over a specified period as per Vanderbilt policy.
• Ability to compute postage charges, shipping rates, and charges for other mailroom services.
• Intermediate computer skills, strong organizational skills, and strong customer service skills required.
• The mailroom environment may require standing for extended periods, frequent walking, and lifting heavy packages.

The role involves routine interaction with various university community members, requiring a professional and courteous demeanor.
Key Characteristics of a Successful Team Member in this Unit:
Helpful Nature - Offers to help lighten the load for others in times of need. Understands that almost no one works in a silo, and will need the help of others to do their job well, and that by helping others first, they will likely reciprocate.
Creative Thinking - Ability to go beyond the boundaries of the job description, willingly takes on new challenges, finds creative solutions rather than always awaiting a manager's direct instructions
doesn't engage in petty office politics or inappropriate social conduct
Comes in to work with a good attitude and doesn't bring their own personal "little black clouds" into the work environment.
Responds Promptly -- When emails and phone messages aren't returned in a timely way, it sends the message that the other party is not important. When dealing with a difficult co-workers or customers, "pretend your children are watching" how the situation is handled. Good manners help keep a cool head. Is a creative problem solver. Eager - Enthusiastic, wanting to learn, wanting to continue one's personal and professional development and expertise.
Creative Thinking - Ability to go beyond the boundaries of the job description, willingly takes on new challenges, finds creative solutions rather than always awaiting a manager's direct instructions
doesn't engage in petty office politics or inappropriate social conduct
Comes in to work with a good attitude and doesn't bring their own personal "little black clouds" into the work environment.
Responds Promptly -- When emails and phone messages aren't returned in a timely way, it sends the message that the other party is not important. When dealing with a difficult co-workers or customers, "pretend your children are watching" how the situation is handled. Good manners help keep a cool head. Is a creative problem solver. Eager - Enthusiastic, wanting to learn, wanting to continue one's personal and professional development and expertise.

At Vanderbilt University , our work - regardless of title or role - is in service to an important and noble mission in which every member of our community serves in advancing knowledge and transforming lives on a daily basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran, or any other characteristic protected by law.