Head of Programme Management

At VisionQuest (VQ) , we serve children, youth, and families during some of the most critical moments of their lives. Our teams help young people overcome challenges, build resilience, and move toward brighter futures.

VQ is a national child, youth, and family services organization providing residential programming, community-based services, and in-home support across the United States. We partner with state and federal agencies to deliver services where the need is greatest and to strengthen the communities we serve.

Whether working directly with youth or supporting the professionals who serve them, your work helps create opportunity and stability for the next generation.

Every role contributes to helping children and families succeed.

Career growth opportunities

Medical, Dental, and Vision coverage

Flexible Spending Accounts

Employee Assistance Program

Company-paid Life and Short-Term Disability

At VQ, we are building more than programs. We are building careers that make a difference.

The Program Director plays a pivotal role in steering the day-to-day operations, strategy, financial management, and administrative tasks of the program. The Program Director is tasked with implementing policies & procedures and overseeing a trauma‑informed, results‑focused service delivery. Additionally, the Program Director excels in team building, conflict resolution, and fostering an environment conducive to innovation, problem‑solving, and teamwork. This position not only demands flexibility, with a schedule that extends beyond the typical workday to include evenings, weekends, holidays, and on‑call duties, but also a commitment to personal leadership growth. The ideal candidate will actively pursue self‑improvement and professional development to enhance their leadership skills, ensuring they remain at the forefront of effective program management and team leadership.

Strategic Planning and Innovation:

Proactively improve program performance and quality of services through quality assurance and continuous quality improvement practices.

Take ownership of building a positive culture that supports growth, teamwork and collaboration with an emphasis on trauma informed care.

Maximize team performance by ensuring high‑quality training, supervision, and regular performance evaluations.

Flexible schedule to accommodate staff meetings, unannounced visits, and other program needs to accommodate all shifts.

Engage in continuous learning through organizational training and external professional development opportunities, including off‑site training and meetings.

Partnerships and Communication:

Functions as the primary liaison with contract, funding, and licensing entities.

Cultivate and sustain constructive relationships with stakeholders at local and state levels, thereby amplifying the program's scope and effectiveness.

Participate in and facilitate meetings with external stakeholders, effectively managing concerns and conflict with professionalism and openness.

Compliance, Quality Assurance and Continuous Quality Improvement:

Guarantee compliance with all relevant organizational, licensing, and funding standards, proactively staying informed of policy and procedure changes.

Take responsibility for and lead change, risk, and resource management initiatives in order to enhance quality of services and process improvement.

Operations Management:

Manage financial oversight, adhering to budgetary constraints and operational requirements.

Supervise and manage the daily operations of the entire program to ensure a safe therapeutic environment.

Leadership, Supervision and Conflict Management

Knowledge in implementing and ensuring compliance with policies and procedures

Budget Management

Application of change, risk and resource management principles

Excellent writing and technical proficiency

Bachelor’s degree or Associates degree plus a minimum of 2 years experience in child welfare administration, child protective services or a related field OR

Associate’s Degree and a minimum of 5 years experience in child welfare administration, child protective services or a related field.

Cleared background checks from appropriate entities, including Child Abuse and Neglect and FBI criminal background.