Head of Programme Management

Mental Health/Psych Tech, CAN- Preferred

Mental Health/Psych Tech, CNA - Preferred

Mental Health/Psych Tech, CAN- Preferred

As one of the nation’s leading treatment providers for eating disorders and mood, anxiety, and trauma-related conditions, we bring innovative, evidence-based, and deeply compassionate care to patients across the country. With multiple locations nationwide and extensive virtual programming, we meet patients exactly where they are and help them move toward lasting recovery.

And as the need for world‑class mental health care continues to rise, our commitment is stronger than ever: to expand access, elevate the standard of care, and empower every patient to rebuild their life with dignity and hope.

If you’re energized by purpose, motivated by impact, and ready to help transform the future of mental health treatment, you belong here.

Monday-Friday (8 hours shifts with some evenings until 715pm)

Program Coordinator (PC I, PC II, PC III) The Program Coordinator (PC I, PC II, PC III) is responsible for providing direct care and supervision to patients within inpatient, residential, and partial hospitalization levels of care at ERC Pathlight. Program Coordinators maintain a safe, structured, and therapeutic milieu while supporting the implementation of individualized treatment plans.

PCs provide patient supervision, maintain structure and boundaries, support therapeutic programming, assist with mealtime support, and complete required documentation. Essential Job Functions Milieu Management Maintain daily program structure by following the established schedule

Support patients with de-escalation and implementation of coping skills per treatment plan

Provide ongoing bathroom monitoring

Obtain and document patient vital signs, weights, and urine specific gravity (as applicable by location/program)

Provide meal support using coaching and skills aligned with the treatment team

Administrative & Operational Support Complete required documentation in compliance with organizational and regulatory standards, including patient observations, meals, and shift-related events

Provide patient transportation for medical appointments (as applicable by location/program)

Support additional transportation needs including outings, grocery procurement, or other facility needs

Assist with food procurement as needed (may occur weekly)

Position Expectations (All Levels) All Program Coordinators Must Be willing and able to work at all ERC Pathlight local sites as assigned

Be compliant with certification and regulatory requirements for each practice location

Maintain a flexible schedule to meet organizational staffing needs

Be available to work weekends and holidays as required

Be available to work on-call shifts based on business needs and in accordance with applicable federal, state, and local labor laws

Must Haves Program Coordinator I (PC I) High School Diploma or GED- Required

Entry-level role (no prior direct patient care experience required unless required by state regulation)- Required

ServSafe certification may be required depending on state and local licensing regulations- Required

Teammates working in a Colorado Residential Child Care facility (RCCF) must:

be at least eighteen (18) years of age and work directly under the supervision of a teammate over twenty-one (21) years of age- Required

Program Coordinator II (PC II) High School Diploma or GED- Required

ServSafe certification may be required depending on state and local licensing regulations- Required

Teammates working in a Colorado Residential Child Care facility (RCCF) must:

be at least eighteen (18) years of age and work directly under the supervision of a teammate over twenty-one (21) years of age- Required

Program Coordinator III (PC III) Bachelor’s Degree in Behavioral Health or related field- Required

Minimum of six (6) months of experience in a behavioral health or related field- Required

ServSafe certification may be required depending on state and local licensing regulations- Required

Teammates working in a Colorado Residential Child Care facility (RCCF) must:

be at least eighteen (18) years of age and work directly under the supervision of a teammate over twenty-one (21) years of age- Required

comprehensive medical, dental, and vision coverage; Retirement benefits; and tuition reimbursement to help you continue growing in your career.