Front Desk Administrative Receptionist Position

Administrative Assistant

Embry-Riddle Aeronautical University (ERAU) Prescott campus is experiencing continued growth and is seeking a dedicated and detail-oriented Administrative Assistant to join its Counseling Center team. This position plays a vital role in supporting the university's commitment to student well-being by serving as the first point of contact for students seeking services. Serve as the front desk receptionist, creating a professional and welcoming environment for all visitors and callers

Answer, screen, and direct phone calls; Maintain knowledge of department policies, procedures, and campus resources to provide accurate information and referrals

Manage the client satisfaction survey system, including sending follow-up emails with survey links

Provide administrative support to four professional staff members, including scheduling meetings and assisting with events and materials

Assist with outreach efforts and tabling activities, such as the Interfaith Chapel Fair and resource fairs

office materials, refreshments, and lobby items) while staying within budget

prepare purchase requisitions, travel expense reports, and monthly financial reports using Workday

Create and maintain client records in scheduling software

Participate in ongoing training to strengthen skills in supporting distressed students

Experience comprehensive medical, dental, and vision coverage, along with wellness programs that include preventive care and fitness memberships. Our flexible spending and health savings accounts simplify managing healthcare costs. Tuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26.

Retirement Contributions: ERAU contributes an annual 6% gift of your base salary to your retirement plan and offers a 4% matching contribution, with no vesting period.

Generous Time Off: Relax with 18 days of personal leave in your first year. Enjoy 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year's Day.

Ability to work with sensitive/confidential information

Knowledge/skills with Microsoft operating systems, Discoverer, Excel, PowerPoint, Word, Outlook/email, Publisher, and general Internet search.

Application process/requirements

To submit your application for this opportunity, please visit the Embry-Riddle Career Site and search for requisition number R 311489. Please attach all relevant materials to your application when you apply online. Please apply directly through the ERAU Employee Hub Central application within Workday.